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Webinar Recordings

Take a look through our library of webinar recordings and learn hints, tips and tricks to drive your assessment program forward.
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An Introduction to Questionmark: A live demonstration

From offering a wide range of assessment types to delivering invaluable data-driven insights, we’re taking you on a tour of why our gold-standard assessment solutions are crucial to your success.

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Meet Author Aide: 10x faster test creation with AI – 7/17/24

Discover Author Aide, your answer to responsible AI-assisted authoring for L&D and certification programs. Join us for an interactive webinar session showcasing Author Aide in action!

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Tuesday Training with the Techs: Be the Captain – Steps and Best Practices for Piloting Your Assessments – July 25, 2023

Discover the tools, methodologies, best practices and steps you need to create a successful pilot of your assessment.

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AI and Assessments: A Positive Disruption – July 11, 2023

See a demo of Learnosity’s soon-to-be released AI-enabled authoring tool.

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Item Analysis for Beginners – May 24, 2023

EVP John Kleeman explains the basics of item analysis and how to use the item analysis report in Questionmark.

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Tuesday Training with the Techs: Formative Assessments – The Feedback Formula for Success – May 23, 2023

This Tuesday Training with the Techs session is all about using formative assessments, a diagnostic tool for instructors to measure a learner’s level of knowledge and skills, and providing this feedback to learners.

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Observational Assessments: What are they, why, and when should you consider using them – March 30, 2023

Learn what an observational assessment is, why and when you should consider using it. Jim briefly discusses the various levels of learning presented in Bloom’s New Taxonomy of learning and point out where observational assessments fit in by using scenarios related to real situations.

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Tuesday Training with the Techs: Proctoring Pathways – Knowing Your Options – March 21, 2023

During this Tuesday Training with the Techs, we discuss Questionmark’s various proctoring offerings, covering three distinct versions. We discuss Live Online Proctoring and perform live demos of our Onsite Proctoring and Record and Review Proctoring types.

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The Proof’s in the Performance: When to Consider a Hands-on Approach to Skills Validation – February 28, 2023

Introducing a Performance Testing solution that enables Questionmark customers to securely launch and track practical hands-on tests, exams and learning exercises delivered via Skillable virtual lab environments.

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Questionmark 2023 Q1 Feature Release Briefing – February 14, 2023

An in-depth look into your first quarter product feature release, this briefing is jam-packed with key new features that will ensure you are delivering valid and reliable assessments. These features were specifically developed to further enable organizations and their people to unlock their potential to deliver better performance.

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An Ounce of Prevention: Proctoring and Test Security in 2023 – January 26, 2023

An overview of Questionmark’s range of exam security and proctoring solutions.

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Introduction to Questionmark’s Assessment Platform – April 6, 2023

Learn the basics of authoring, delivering and reporting on surveys, quizzes, tests and exams using Questionmark’s assessment platform.

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Tuesday Training with the Techs: Not Lost in Translation – January 17, 2023

Introducing and demonstrating a variety of translation options that Questionmark users can leverage in their assessments.

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How Fair is it to Deliver Your Exams Only in English? – December 14, 2022

Join John Kleeman, EVP at Learnosity and Questionmark and Steve Dept, co-founder of cApStAn Linguistic Quality Control, as they explore practices to make exams fair and equitable for non-English speakers.

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Did They Learn It? Can They Do It? Can You Prove It?

Are you brand new to testing and assessments? Confused about the difference between validity and reliability? Looking for ideas on what goes into to putting together a good test? This engaging presentation discuss strategies for developing assessments that are both valid and reliable to provide stakeholders with actionable, defensible results for informed decision-making.

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Tuesday Training with the Techs: Advancing Your Knowledge of Advanced Editor

Advanced Editor gives you broader control over your Questionmark Assessments by unlocking certain features that may not be accessible or are not considered applicable to the selected question type in the Standard Editor.

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Designing Effective Surveys

How do you write surveys to measure attitudes effectively and bring your organization meaningful results? This engaging presentation shares good practice pointers that are backed up by research evidence. This recording includes tips on using authoring techniques and Questionmark features that can to help you measure attitudes more effectively.

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Tuesday Training with the Techs: Tailored to You – Exploring Template Basics

Template files allow authors to change how questions appear to participants. A template file can contain no settings or any number of settings. Learn how to manipulate your template file to alter the appearance of your questions.

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Setting a Cut Score – What’s Fair and What’s Not?

Join us as our consulting partner, Jim Parry, Owner and Chief Executive Manager of Compass Consultants, LLC discusses the importance of setting a fair, defensible cut or passing score for tests and assessments.

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The Challenge? Shift a Global Certification Program from Pencil-and-Paper Testing to Online in 2 Months

Sue Martin, Global Head of Personnel Certification at TÜV Rheinland, the leading provider of technical services worldwide, outlines how TÜV transformed their well-established Global Certification program from a paper-and-pencil program to a fully online Certification Hub in a matter of weeks — due to the accelerated sense of urgency in the pandemic.

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Make the Right Choice: How Many Multiple Choice Options is Optimal?

How many options should a multiple choice question have?

Join us as Questionmark Psychometrics Product Manager, Tom Gallacher discusses the practicalities of writing good multiple choice questions.

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Making Scores Meaningful: The Role of Standards

What is a norm referenced scale? What is a criterion referenced scale? Which is better for my context?

This webinar from Questionmark’s in-house psychometrician explores some key concepts in understanding assessment practices. Using examples from the driving test, to educational qualifications, to job interviews, we can see the real-world applicability of these concepts, and see their relevance to one’s own assessment decision making.

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10 Quick Tips to Improve your Tests and Exams

What makes a “good” test? Our webinar explores 10 essential questions you should consider when developing your next test or exam

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Inclusivity and Equity in Testing: Enabling Multilingual Assessments

With increasing migration and globalization, multilingual assessments have become a key component of inclusivity and equity in testing. It’s no longer a fair assumption to assume that all test-takers in a specific country speak the main language as their native language.

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Tips and Techniques for Writing Good Questions

Fair, reliable and valid assessments contains well-written items that can assess what someone needs to learn before a learning event and, afterwards, measure what they have learned from it.

Skillfully crafted items promote learning and memory recall and can help retain knowledge over time. But writing good items isn’t as easy as it looks.

This webinar provides helpful guidance and tips for people who are are new to item writing, or those who are looking for ideas on coaching subject matter experts (SMEs) on item writing techniques.

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Using Jump Blocks in Adaptive Tests​

Jump blocks allow you to control how a participant proceeds through an assessment depending on what has happened so far. Using jump blocks allows you to make “adaptive” assessments.

In this session, our trainers discuss how you can either start using or improve on how you are using jump blocks.​​

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Workday & Questionmark: Accelerating Together

This webinar is intended for Workday Learning advisory and service partners but also open to others interested in the Workday/Questionmark integration.

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5 Quick Ways to Boost Performance with Digital Badging

Digital badges help motivate employees, candidates and learners, but to do this sustainably, they need credible, valid and reliable foundations, very often a trustworthy assessment.

A sound digital credentialing strategy can benefit organizations and individuals alike. For individuals, digital credentials show verifiable evidence of their skills and achievements on their online professional profile, email footer, or social media. For employers, digital credentials recognize, reward, and communicate the achievements, large or small, of their people and have a range of business benefits. For credentialing and awarding bodies, they can increase the visibility and value of certification programs.

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What’s So Special about Special Fields?

Do you know how to use special fields for course evaluation reporting? Well, before you can include the demographic data stored as special fields in your Course Evaluation reports, you must pass the special fields to the report. You can do this:​

  • when starting an assessment,​
  • when using PIP,​
  • and by asking the participant questions and storing the responses in special fields​

Our expert trainers dive into how to use special fields and share tips and tricks.​

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Justifying the Value of a Certified Business Partner

Vendors depend on their Business Partners (BP) to reach customers, often in different segments, and provide solutions based on the vendor’s key products. Success depends on these partners being deeply skilled in those products. After all, how can you sell the strategic benefits of these products and services without having the deep skills to completely and successfully understand the customer’s required functions?

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Job/Practice/Task/Competency Analysis – What Does it All Mean?

A foundational element of any credentialing examination is the framework which outlines the knowledge, skills, abilities, tasks and or competencies to be measured. But what approach should program leaders take to create this framework? And what should the final framework represent? The presenters in this webinar unpack the myriad of terms, methods and design alternatives to help programs understand their options for defining the expectations within their exams.

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Questionmark Utilities Forum

This virtual event features a panel of Questionmark users in the Utilities sector, who discuss how they are using Questionmark and share their best practice tips and advice.

Panelists:

  • Niescha Farris, CenterPoint Energy
  • John Lyons, Con Edison
  • Heather Hammer, NW Natural
  • Andrew Dominguez, Southwest Gas
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To See or Not to See – Observational/Workplace Assessments in Action

Observation occurs naturally in our daily living so why not use it in formative assessments. Through observational assessments you can watch learning as it develops where you notice the ways a learner performs, make decisions and take action in moments of confidence and in times of challenge. Taken one step further, timely and specific feedback can be offered. The observer can intervene, re-direct, praise, and reinforce.

In this session, our trainers discuss how to build an observational assessment in the Questionmark platform.​

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Equal Access to Testing NOW: Accommodations, the Internet and Cultural Diversity (Translations)

Considering the myriad of challenges assessment professionals face in managing a successful testing program, it’s easy to understand why accessibility may be approached as an important — but ultimately rote — process of checking compliance and checking a box. This mindset, while understandable, may also lead to missed opportunities.

Committing to accessibility is committing to building better assessments. Indeed, going boldly beyond the guidelines yields more than vital accommodations for the individual test takers who need them, but also results in innovations that improve testing for all stakeholders.

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Cyber-Enabled Workforce: What it Means & How to Ensure Your Company is Prepared

The risk of cyber breaches has only increased, as more employees are working remotely. Employees can be your organization’s greatest security threat, or, if you prepare them for today’s threat landscape, a critical role in supporting your organization’s cyber resilience.

Many organizations rely on standard security awareness to enhance their security posture but often, the training lacks the role-specific security context for employees to understand how what they do impacts them and the organization. So, how do you find that gap between the cybersecurity skills your employees have and those that your employees need?

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Reporting and Analytics – Is My Test Working?

Questionmark consulting partner, Jim Parry, Owner and Chief Executive Manager of Compass Consultants, LLC discusses the importance of test and test-item analysis.

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Tag, You’re It: Using Metatags in Content Authoring

Metatags can be used to classify questions according to your own criteria.

This session will cover:

  • Overview of how metatags work​
  • Why use metatags​
  • Creating metatags​
  • Assigning metatags​
  • Locked vs Unlocked metatags​
  • Metatag management

Join our expert trainers as they dive into how to use metatags as well as share tips and tricks.

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Questionmark Q3 Feature Release Briefing

An in-depth look into your third quarter product feature release, this briefing is jam-packed with key new features that will ensure you are delivering valid and reliable assessments. These features were specifically developed to further enable organizations and their people to unlock their potential to deliver better performance.

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Questionmark Feature Release Briefing

An in-depth look into your second quarter product feature release, this briefing will give a preview of key new features. These features were specifically developed to further enable organizations and their people to unlock their potential to deliver better performance.

This session will also provide a brief review of the significant features released over the past few quarters as well as give an opportunity for Q&A.

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Test-Item Database Design – Your Key to Fairness

Topics to be presented in this webinar include:

  • Initial topic structure design
  • Test-item identification
  • Fair, randomized test-item selection
  • Identifying knowledge gaps
  • Scoring the exam – all topics combined or by topic
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Beyond Recall: Taking Competency Assessments to the Next Level

Key points covered in the webinar will include:

  • Different kinds of cognitive skills we can assess
  • Observational assessments
  • Introduction to Situational Judgment Assessments (SJAs)
  • Performance-based Testing
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Building Report Rapport – Customizing Reports

Key points covered in the webinar will include:

  • Different kinds of cognitive skills we can assess
  • Observational assessments
  • Introduction to Situational Judgment Assessments (SJAs)
  • Performance-based Testing
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Workplace Exams 101: How to Prevent Cheating

Tests and exams given in the workplace serve a purpose – they are used to make important decisions. When employees cheat, they devalue that purpose and the integrity of your business suffers. If an employee cheats once, they might cheat on other things. This can lead to regulatory fines, further diminishing the integrity of your business.

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Translating Test Items – There's more to it than meets the eye!

Globalization and innovative web technologies have removed geographic boundaries and opened new opportunities for awarding bodies, technology certification programs and credentialing organizations. However, with these opportunities come new challenges: How do you localize items and assessments so they will reliably measure knowledge, skills and abilities across multiple languages and cultures?