Your team shouldn’t have to compromise on integrity to give learners flexibility. Questionmark’s online exam proctoring services bring together multiple options, including live monitoring, record and review, and a secure browser so you can run high-stakes assessments anywhere in the world, with confidence in every result.
Remote proctoring services for enterprise exams
Choose proctoring to offer flexibility to test takers while guarding against cheating
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What is online exam proctoring?
Online exam proctoring is the process of monitoring test-takers remotely to verify their identity, secure the testing environment, and protect the integrity of your results. Instead of sending candidates to a physical test center, remote proctoring services can use webcam feeds, AI-assisted monitoring, and browser lockdown technology to create a secure exam environment wherever the candidate sits.
For organizations running certification programs, compliance assessments, or professional exams at scale, this level of flexibility allows for secure exam delivery across time zones without the cost and friction of test center logistics, while keeping your results defensible and your content protected. Questionmark provides multiple approaches to online exam proctoring via a single platform, so you can match the level of supervision to each program without switching tools.
Proctoring methods available
Questionmark offers multiple remote proctoring services so you can choose the right balance of security, scale, and flexibility for each assessment you run.
Live online proctoring
Keeping your certification and high stakes exams secure in a digital-first world is critical. That’s why we offer live online proctoring, integrated into our assessment experience.
We provide a remote proctor who supervises a test-taker using the webcam and audio built into the test-taker’s computer. The proctor confirms the test-taker’s identity and can pause or terminate the assessment if they see suspicious behavior.
Record and review
For a solution that allows for monitoring and post-exam intervention, Record & Review proctoring provides a scalable, on-demand experience to suit your round-the-clock, round-the-globe needs.
We provide an automated system that records the exam session on video, so you can review it later. Activity in need of review (such as a second person on screen) is flagged automatically, and you’ll be prompted to review the footage.
Secure browser
To keep your content safe, reduce cheating and ensure the validity of your assessment program you need a holistic approach to test security. Alongside the proctoring option of your choice, our multi-platform secure browser ensures test-center level security wherever your candidate may be.
Onsite proctoring
For those who need to accommodate face-to-face assessments, we enable customers to proctor individual test-takers or a group of test-takers in-person and onsite.
How online proctoring works
In a few simple steps, candidates can book and take a proctored exam
Candidate selects their exam date
Once authorized to take the test, the candidate books an available appointment in their time zone
Candidate and proctor connect in the exam
On-screen prompts tell the candidate what to do, and zoom enabled real-time communication between proctor and candidate
Candidate is verified by the proctor
The proctor will check the candidate’s ID and inspect the security of the environment via the candidate’s webcam
Candidate takes secure exam
The exam goes ahead under secure exam conditions, with the proctor able to flag anomalies and stop and start the test where needed
Accessibility and global reach
Questionmark supports exam delivery in over 30 languages with built-in translation management, so candidates non-native speakers of an exam can sit assessments in their own language without any drop in security or experience.
For organizations operating across borders or time zones, that means you can run a single, consistent proctoring program globally without needing to manage separate regional setups. Record and review proctoring is particularly well suited to this, with on-demand scheduling that lets candidates book in their own time zone and sit the exam when it suits them.
Fairness doesn’t stop at language, either. Questionmark’s text-to-speech feature lets candidates hear questions read aloud at the click of a button, helping those with reading difficulties, low confidence in written exams, or exam anxiety show what they actually know rather than how well they read.
Proctoring and privacy
Many organizations around the world use proctoring successfully to prevent common cheating methods. Millions of test takers take advantage of the convenience of being able to take a test securely at home and in offices. Learn more about how you can respect test taker privacy and comply with data protection legislation by downloading our best practice factsheet.
FAQ
With live proctoring, a human proctor supervises the exam session in real time and can act immediately if something looks unusual. Record and review captures the full session on video, with AI highlighting anything unusual for human review afterward. Live proctoring works best for your highest-stakes exams. Record and review gives you more scale and learner flexibility for high-volume programs.
Questionmark offers multiple proctoring options, including live online proctoring, record and review proctoring, and onsite proctoring. All three are delivered in conjunction with our online assessment solution for a seamless experience.
The Questionmark assessment platform is FedRAMP Authorized and meets the security standards required for US Government use. It is also ISO 27001 certified and GDPR compliant.
Questionmark includes a range of features designed to keep assessments fair for every candidate. Text-to-speech lets candidates hear questions read aloud, supporting those with reading difficulties or exam anxiety. Exam delivery in over 30 languages means non-native speakers can sit assessments in their own language. Both features are built into the platform and available across proctored exams.
Questionmark’s platform is purpose-built for high-stakes exams including certification programs, providing identity verification, secure browser lockdown, and full audit trails for every proctored certification exam your program delivers.
Proctoring services focus on monitoring the candidate, either through a live proctor or an automated recording. A secure browser focuses on locking down the device, restricting what the candidate can access during the exam. Questionmark gives you both in one platform, so you get layered protection without managing two separate tools.
Questionmark is built for enterprise scale and is trusted by more than 750 organizations worldwide to deliver high-volume exams. For details on how we could support your program, why not talk to us.
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With out of the box industry-aligned standards for integrations, as well as a suite of APIs to allow you to build it your way, we’ve got everything you need and more – and a team of solution experts to help guide the way.
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Innovative award-winning translations
Whether it’s making tests more accessible for non-native speakers, to managing translations for content creation and delivering in over 30 languages, we’re leading the way.
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A no-compromise approach to security
At Questionmark we take security seriously. We’re ISO27001 certified, GDPR compliant with a FEDRamp approved solution for US Government. We keep data safe for some of the world’s largest organizations – and we’ll do the same with yours.
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Why use Questionmark?
Trusted by the largest organizations in the world, It’s secure, inclusive and flexible, which makes it the best solution for proctored exams, certification, and global learning programs.
We're innovative
We’re always evolving to give you the latest and best assessment tools – and winning awards along the way!
We're experts
We’re a team that’s obsessed with assessments, and we’ll go the extra mile to help you.
We're secure
Trusted by Governments around the world, you can be confident in our ability to deliver assessments and store data safely.
We're collaborative
Whether its guiding you through the onboarding experience, or integrating with LMS, we’ll work together on it.
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