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Questionmark for the Aviation industry

Ensuring safety and compliance are at the forefront of the aviation industry

Using assessments to demonstrate knowledge and skills

Meet standards & satisfy regulators

Supporting major airlines like South African Airways and Air Traffic and Navigation Services (ATNS), Questionmark’s platform helps the aviation industry to assess cabin crew competence, meet FFA requirements and create clear audit trails for CAA regulators

Assessments for the aviation industry

Comprehensive cabin crew training

The competence, knowledge, and aptitude of your cabin crew is not only essential in delivering excellent customer service but critical for the safety of everyone involved. With Questionmark’s platform, we can help you manage core elements of your cabin crew training for reduced risk, easier auditing, and clear measurement of skills.

Safety and Emergency Procedure training (SEP)

Safety and Emergency Procedure training (SEP) is a critical component of your cabin crew competency and with our mix of high-stake tests, self-assessment checks and observational assessments, we can help ensure your employees are up to standard. Meet CASR, CAA and EASA requirements with confidence, and make use of our wide range of assessment tools trusted by 600+ customers.

Printing and scanning assessments

Training by aircraft type

Certify aviation employees by aircraft type and size and make regular recertification simple with Questionmark’s platform and automatic reports. Ensure your team meets standards for every new aircraft specification going forward and deliver clear audit trails to regulatory bodies.

Using assessments to demonstrate knowledge and skills

Comprehensive Flight Crew training

Deliver robust Pilot Training certifications that meet FAA regulations using our range of assessment options and tools. Secure, flexible, and trusted by industry-leading companies like SAP, our platform helps you deliver certification programs for high-risk environments with ease.

Using assessments to prove your knowledge and skills

Aviation support training

We know how essential it is to track and measure on-the-job skills for the aviation industry. From Aircraft Maintenance courses, Customer Service testing, Ground Crew Training, or Air Traffic Control certifications, we can provide you with easy-to-use mobile test formats like observational assessments that allow you to certify high-competency skills with confidence.

Proctoring or invigilation of exams

Protect your test integrity with proctoring

Keeping your certification and high-stakes exams secure in a digital-first world is critical. To help, we provide three flexible approaches to proctoring including onsite proctoring that can move fully online or become part of a hybrid option.

Reporting on individuals in the assessment platform

Prove compliance with reports

The ability to accurately report on training is central to success within the aviation industry. From creating paper trails for CAA purposes and providing employee feedback to being able to analyze results over time, the capacity to identify training challenges and prove compliance is something our wide range of reports can help with.

IT Certifications

Digitally transform your certification process

Take your aviation certification programs online for time-saving automation features and a much quicker turnaround time on exam results. Not only does moving from pen-and-paper reduce the labor-intensive process of setting up exams and marking them, but it’s also a good way to make steps towards being more environmentally friendly.

Take a look at our SAP case study and discover how we helped them digitally transform their certification process, making it easier to release new SAP Global Certification exams and provide participants with 24/7 access to certification exams.

Integrating with our assessment platform

Do it all in one platform

Managing multiple platforms to deliver certification programs and assessments isn’t only added work; it’s also increasing your risk of a security breach. Our platform is designed to give you everything you need to create assessments that fully support your organization’s needs. As well as the ability to author, deliver and analyze, we also have numerous integration and API features, with LMS and Learning ecosystems like Workday Learning,  allowing you to create one single ecosystem with your most trusted platforms and keep the end-user experience seamless.

Assessments through the hiring process

Hire the right people

With high-stakes environments like aviation, it’s essential you get the best people on board. Discover our assessments that can support you through the hiring process and beyond.

Translating tests into multiple languages

Translation tools for global reach

Delivering global training certification programs and tests can be challenging for every industry, including aviation, which is why we’ve developed a range of translation tools designed to make the process more manageable. From our TMS to help manage high-volume translation needs to the award-winning Instant Translate tool, we’ve got everything you need to easily manage your global assessment program, reach into new markets, and make life fairer for test takers too.

Questionmark assessments are highly secure

Secure by design

Security is at the forefront of everything we do, which is why Questionmark is ISO27001 certified and GDPR compliant, but also designed with a multi-layered approach to security, including physical safeguards, access control, environmental management, firewall protection, and an uninterruptible power supply.


The Challenge? Shift a Global Certification Program from Pencil-and-Paper Testing to Online in 2 Months

Outlining how TÜV transformed their well-established Global Certification program from a paper-and-pencil program to a fully online Certification Hub.

Get in touch

Talk to the team to start making assessments a seamless part of your learning experience.