Ensuring safety and compliance are at the forefront of the aviation industry
Questionmark for the Aviation industry
Meet standards & satisfy regulators
Supporting major airlines like South African Airways and Air Traffic and Navigation Services (ATNS), Questionmark’s platform helps the aviation industry to assess cabin crew competence, meet FFA requirements and create clear audit trails for CAA regulators
Comprehensive cabin crew training
The competence, knowledge, and aptitude of your cabin crew is not only essential in delivering excellent customer service but critical for the safety of everyone involved. With Questionmark’s platform, we can help you manage core elements of your cabin crew training for reduced risk, easier auditing, and clear measurement of skills.
Safety and Emergency Procedure training (SEP)
Safety and Emergency Procedure training (SEP) is a critical component of your cabin crew competency and with our mix of high-stake tests, self-assessment checks and observational assessments, we can help ensure your employees are up to standard. Meet CASR, CAA and EASA requirements with confidence, and make use of our wide range of assessment tools trusted by 600+ customers.
Training by aircraft type
Certify aviation employees by aircraft type and size and make regular recertification simple with Questionmark’s platform and automatic reports. Ensure your team meets standards for every new aircraft specification going forward and deliver clear audit trails to regulatory bodies.
Comprehensive Flight Crew training
Deliver robust Pilot Training certifications that meet FAA regulations using our range of assessment options and tools. Secure, flexible, and trusted by industry-leading companies like SAP, our platform helps you deliver certification programs for high-risk environments with ease.
Aviation support training
We know how essential it is to track and measure on-the-job skills for the aviation industry. From Aircraft Maintenance courses, Customer Service testing, Ground Crew Training, or Air Traffic Control certifications, we can provide you with easy-to-use mobile test formats like observational assessments that allow you to certify high-competency skills with confidence.
Protect your test integrity with proctoring
Keeping your certification and high-stakes exams secure in a digital-first world is critical. To help, we provide three flexible approaches to proctoring including onsite proctoring that can move fully online or become part of a hybrid option.
Prove compliance with reports
The ability to accurately report on training is central to success within the aviation industry. From creating paper trails for CAA purposes and providing employee feedback to being able to analyze results over time, the capacity to identify training challenges and prove compliance is something our wide range of reports can help with.
Digitally transform your certification process
Take your aviation certification programs online for time-saving automation features and a much quicker turnaround time on exam results. Not only does moving from pen-and-paper reduce the labor-intensive process of setting up exams and marking them, but it’s also a good way to make steps towards being more environmentally friendly.
Take a look at our SAP case study and discover how we helped them digitally transform their certification process, making it easier to release new SAP Global Certification exams and provide participants with 24/7 access to certification exams.
Do it all in one platform
Managing multiple platforms to deliver certification programs and assessments isn’t only added work; it’s also increasing your risk of a security breach. Our platform is designed to give you everything you need to create assessments that fully support your organization’s needs. As well as the ability to author, deliver and analyze, we also have numerous integration and API features, with LMS and Learning ecosystems like Workday Learning, allowing you to create one single ecosystem with your most trusted platforms and keep the end-user experience seamless.
Hire the right people
With high-stakes environments like aviation, it’s essential you get the best people on board. Discover our assessments that can support you through the hiring process and beyond.
Translation tools for global reach
Delivering global training certification programs and tests can be challenging for every industry, including aviation, which is why we’ve developed a range of translation tools designed to make the process more manageable. From our TMS to help manage high-volume translation needs to the award-winning Instant Translate tool, we’ve got everything you need to easily manage your global assessment program, reach into new markets, and make life fairer for test takers too.
Secure by design
Security is at the forefront of everything we do, which is why Questionmark is ISO27001 certified and GDPR compliant, but also designed with a multi-layered approach to security, including physical safeguards, access control, environmental management, firewall protection, and an uninterruptible power supply.
Webinar
The Challenge? Shift a Global Certification Program from Pencil-and-Paper Testing to Online in 2 Months
Outlining how TÜV transformed their well-established Global Certification program from a paper-and-pencil program to a fully online Certification Hub.
Explore the rest of the platform
Deliver best-in-class assessments for valid results
Translations
Innovative award-winning translations
Whether it's making tests more accessible for non-native speakers, to managing translations for content creation and delivering in over 30 languages, we're leading the way.
Integrations
A seamless part of your learning ecosystem
With out of the box industry-aligned standards for integrations, as well as a suite of APIs to allow you to build it your way, we've got everything you need and more – and a team of solution experts to help guide the way.
Security
A no-compromise approach to security
At Questionmark we take security seriously. We're ISO certified, GDPR compliant with a FEDRamp approved solution for US Government. We keep data safe for some of the world's largest organizations – and we'll do the same with yours.
Related resources
Take a look at more insights news and views from us
Webinar recording
Observational Assessments – What are they, why, and when should you consider using them?
Our consulting partner, Jim Parry, Owner and Chief Executive Manager of Compass Consultants, LLC, delves into the world of observational assessments.
Case Study
Navy Cyber Defense Operations Command
Assessments for military and civilian personnel at the start, middle and end of their tours of duty, to assess future training initiatives
Report
Assessing for Situational Judgment
Using assessments of situational judgment in employee recruitment, onboarding, training and development.
Get in touch
Talk to the team to start making assessments a seamless part of your learning experience.