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Turbocharge Your LMS for Impact

18 Sep 2023

Complement your LMS with rich & relevant assessment insights

We know that your LMS is the best tool for delivering relevant training and learning to keep your workforce compliant, competent, and competitive. It’s the bedrock of any successful learning program and integral to L&D leaders’ success—but what if we told you that you could drive even more value from it?

While many LMS’s have some assessment features included, they’re often unable to deliver the depth of reporting and the range of assessment formats needed to really push the needle. 

Read on to discover how trusted and integrated assessments that reveal rich and relevant data insights are the next step in delivering superior L&D via your LMS. 

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Tomorrow’s challenges and the drive for data

“Six in 10 workers will require training before 2027 but only half of employees are seen to have access to adequate training opportunities today. At the same time, the report estimates that, on average, 44% of an individual worker’s skills will need to be updated.”

World Economic Forum’s 2023 Future of Jobs Report

The recent landscape of work is littered with mass upheaval, from the great resignation to tales of AI saturation and the need to reskill as soon as possible. Of course, this isn’t the first time the landscape of work has changed and it won’t be the last, but it does highlight that L&D is always required to pivot to meet emerging challenges and trends.

It’s why deep data insights that are relevant to your team are so essential and it’s how the addition of seamlessly integrated assessment software into your LMS can make all the difference.

Data as a decision maker 

Before we can dive into the role of assessments in elevating your LMS offering with data insights, it’s first critical to understand the foundations of good data in L&D.

For many L&D professionals, access to actionable data is the holy grail and provides a road map that helps inform key decisions such as:

  • Employing new hires and organizing team restructures
  • Identifying leadership qualities
  • Recognizing emerging skills gaps and tailoring training accordingly 
  • Verifying if regulatory compliance requirements are being met
  • Ensuring the necessary skills and knowledge required are present in your team
  • And much more

With so many important decisions relying on the data you collect, it’s critical that the data you collect is reliable and can be trusted. 

But how?

To deliver data that you can make sound decisions on requires assessment software that appreciates the role of good data, with specific importance placed on:

  • Reliability: An assessment is reliable if it measures the same thing consistently and reproducibly. A good indicator then is that if you assess the same person twice, they should get the same result
  • Validity: If you’re using data from an assessment to make a decision, then it’s critical that the assessment in question measures what it’s supposed to measure. So, while an assessment might reliably measure someone’s computer literacy, it wouldn’t be a valid measure of their ability to operate machinery as computer literacy isn’t part of the required skill set
  • Fairness: A fair test should only measure what it’s supposed to measure and also make appropriate DE&I accommodations, for example, supporting those with disabilities or those who are taking tests in their non-native language
  • Test Security: Test fraud or cheating is a direct attack on the validity of an assessment. If someone is helped with answering a question or steals questions ahead of time, then the results will not properly reflect their skills and knowledge, once again making the data collected from them unreliable. A particularly shocking example of this was reflected in the recent accountancy cheating scandal

These four elements make up the foundation of good assessments. When assessments are valid, reliable, fair and safeguarded from test fraud, you can make data-driven decisions that really push the needle for success for your business

How to ensure assessments can be trusted

Using comprehensive assessment software is a great way to get baked-in trustable data in the following ways:

  • Supporting reliable assessments: With authoring tools and item bank reports, you can create a predictable authoring process that’s easy to review. You can also make use of post-assessment reports to truly understand a test-taker’s performance over time and across assessments, question difficulty, assessment quality, and so much more
  • Supporting valid assessments: With a range of assessment formats, you can assess skills authentically. What’s more, creating tests with a comprehensive item bank function means you can analyze how well questions are performing and review if they’re validly measuring what you’re aiming to measure
  • Supporting fair assessments: DE&I-focused platforms like Questionmark provide a whole host of tools and resources to help you make your assessments fair and inclusive. From Questionmark’s Translation Management System, Text-to-Speech, and Instant Translate tools to our wide range of resources on inclusivity best practices, we make the creation of fair tests easier than ever before
  • Supporting safeguarded assessments: Questionmark not only offers a range of proctoring tools and a means of safely delivering assessments to other devices via features like locked-down browsers etc., but also a comprehensive test fraud checklist for businesses in order to help you deter, prevent, and identify test fraud. The addition of Questionmark to an LMS, then, heightens test security and thus the validity of test results

Assessments that measure what matters

As we mentioned, valid assessment results require valid assessment parameters. If you need to measure someone’s health and safety knowledge while operating a forklift, for example, it’s very likely you’ll need to go beyond a standard written assessment and use an on-the-job assessment format like observational assessments to truly measure what someone understands in real-time.

Questionmark’s assessment platform offers a range of assessment types that can help you measure skill-specific competencies with greater authenticity including:

  • Performance-based testing: For assessing IT skills in an authentic setting – ideal for identifying potential skills shortages
  • Observational assessments: For measuring anything on-the-job including health and safety competency, pharmaceutical sales knowledge, machine operation, vehicle operation and much more
  • Fixed-form and randomized assessments by topic: For the creation of niche and industry-specific knowledge and competency testing. Perfect for monitoring skill and knowledge level and easily providing regulatory compliance audit trails

How assessments deliver the data you need

With trusted assessments then, you can take a deep dive into the data and make informed and valid decisions that can propel your L&D to the next level. In doing so, you can elevate your LMS and prepare your workforce for the landscape of tomorrow.

Reports that deliver actionable insights 

Armed with a strong foundation of reliable, secure, valid and fair assessment practices combined with skill-specific assessment types, Questionmark can provide superior reporting capabilities that deliver you the trusted data insights that matter to you, including:

  • Learner feedback: With Coaching Reports, you can gather detailed results for an individual taking an assessment and use it to give in-depth and automatic feedback
  • Content & Item Bank effectiveness: With robust item analysis and item bank features, you can discover how well an assessment as a whole or a particular question is performing and identify difficulty and inclusivity challenges early on
  • Transcript reports: Used to track an individual’s performance across multiple assessments
  • Big picture reports: To identify how your L&D assessments as a whole are performing
  • And much more…

Get in touch

Talk to us to learn more about our full reporting capabilities.

Integrating assessments into your LMS for a complete learning ecosystem

The value boost that assessment software can provide to your LMS is easy to see, but the real sticking point and barrier to making the jump is usually in how well the two technologies play together. After all, no one wants to disrupt the learning experience and negatively impact the user experience and engagement level.

We know that the best learning is that which puts the learner first which is why integrated systems that work in harmony with each other are so important to that process. With that in mind, we’ve spent decades perfecting our integration offering to amalgamate seamlessly with LMS’s and elevate learning without the disruption.

One of our best examples is that of the Workday Learning LMS.

Questionmark Assessments & Workday Learning 

Workday Ecosystem

The Questionmark Assessments and Workday Learning integration demonstrates just how easily assessments can become part of your LMS ecosystem.

With three distinct integration options available (including out-of-the-box AICC + SSO via SAML set up), you can seamlessly embed learning into the employee lifecycle with personalized, flexible, and curated learning materials that are supported by robust and insightful assessments.

Not only does this integration provide configurable and automated data synchronization for deeper data insights, but it also allows for assessments to be launched straight from the Workday Learning environment making for an uninterrupted learning experience.

How launching assessments from the Workday Learning environment works

Launching assessments from Workday Learning takes a few simple steps and allows users to benefit from a seamless learning ecosystem.

Workday Integration

Setting up the integration between Workday Learning and Questionmark is simple and fully supported by our expert solution team.

“Implementation was easy, the project team was very helpful throughout the entire process!”


For all the details on the options for how you can integrate Workday Learning and Questionmark, take a look at our handy fact sheet.


Very often LMS’s that feature assessment capabilities (many don’t) can’t provide the full extent and scope of what’s necessary to truly dive into the data of learning. Assessment platforms come with a range of test formats, tools, reports and integrations to really dig into the data of training.

The integration process between Questionmark & Workday Learning has been developed and streamlined over years to be as simple as possible. Not only are there three types of integration (with the core one being an AICC content package)  but we also support you every step of the way to ensure you or a customer can get back to the work that matters as quickly as possible.

Minimizing test fraud is difficult and requires a multi-pronged approach. You can use our handy and free to access Test Fraud Checklist for Businesses to help comprehensively manage test fraud.

Related resources

Get in touch

Talk to the team to start making assessments a seamless part of your learning experience.