E-commerce

Helping ensure new hires will have the right skills for the job

After implementing assessment technology, 76% of corporations have seen an increase in the quality of hire.

Many retail outlets are ramping up their e-commerce offers and having to reconsider their approach to physical retail stores.

Consequently, many employees will seek to move to online retailers. Assessing candidates pre-hire will reveal which candidates are ready for the switch.

For online businesses looking to build capacity, these candidates could be attractive hires.

Many with a retail background have strong computer literacy, high numeracy and other transferable skills. Others may not have the ability to be immediately productive. Over a quarter of current retail bosses say that their workforce does not have sufficient digital and tech skills for a fast-changing retail environment.

Retail recruiters will need to be able to distinguish between those that can hit the ground running and candidates who do not have the transferable skills to thrive in the new environment.

Will classic recruitment techniques like CVs and interviews be up to the task? Perhaps not. Eighty-five percent of job applicants confess to lying on their CVs. Interviewers are vulnerable to unconscious bias.

The recruitment decisions we make really matter. Eight out of ten hirers admit to making poor recruitment decisions. Thirty-nine percent of them noticed the error within weeks of the candidate starting. Yet these risks can be managed and minimised.

We can support e-commerce businesses by:

• Assessing staff pre-hire
• Delivering tests and assessments remotely
• Testing securely for high-stakes assessments
• Creating world-class assessment content

Get a Questionmark demo at a time that works for you.