Posted by John Kleeman
As we bid 2014 goodbye and welcome 2015, we wish all readers of this blog a happy and prosperous new year.
Trust is in the news a lot these days. 2013 was memorable for its revelations of government surveillance of the Internet. Well-intentioned government organizations were intercepting Internet communications for law and order purposes, and to protect society from harm. However the surprising scale of the interceptions divided the community with some feeling it was appropriate given the threat but others becoming less trustful of government.
In 2014, we have seen a series of Internet vulnerabilities. The catchy names – Heartbleed, Shellshock and Poodle – bely the potential seriousness of these threats. Questionmark was only lightly touched by these vulnerabilities and any minor issues were quickly corrected (see Questionmark and Heartbleed and Questionmark not impacted by Bash/ShellShock Internet vulnerability). However as we’ve seen in the news, some other companies have been impacted by these or other vulnerabilities, and we are all very sensibly being more cautious about security and data protection.
Questionmark has and continues to put a high priority on security and data protection. Watch this video for more about Questionmark’s commitment to security.
2014 seems to have been the year that security and data protection have come of age. Mature organizations recognize that there are significant security threats to their data, and mature suppliers put in place extensive measures to protect against such threats. The arguments in favour of outsourcing to the Cloud remain strong; if nothing else, Cloud providers can typically protect specialist data like assessments better than a busy in-company IT team, who are focused elsewhere. But trust must be at the forefront – you need to trust and review all your suppliers, to check that they are following good security practice. We welcome all the review we get from our customers’ IT security departments – good questions help make us stronger.
Trust and trustable assessment results are critical to Questionmark. Our vision is that in today’s world, success for organizations, individuals and society means having the right knowledge, skills and abilities at the right place and the right time. An organization needs to know what its people understand and what they need to change or learn to meet goals. An individual needs to demonstrate achievement and find out how to improve. And society needs to know who is competent and whom to trust.
Assessments are critically needed to identify if people “know it, understand it and can do it”. Questionmark aims to provide the world’s leading online assessment service, allowing organizations to securely create, deliver and report on tests, quizzes, surveys and exams. Questionmark focuses on getting trustable results that are actionable for organizations, individuals and society.
During 2015 we’ll be sharing lots about assessment and good practice on this blog, and I trust we will have much to interest you!
Posted by John Kleeman