Whitepapers

Using an analogy to medical blood tests, the paper introduces the key concepts of validity and reliability and explains why they are important. It provides four key steps to achieving validity and reliability, as well as additional resources for further reading.

Vendors depend on their Business Partner (BP) channel to reach customers and provide solutions based on the vendor’s key products. Success depends on these partners being deeply skilled in those products. So certifying your channel is a business-smart decision. This paper covers the purpose of the BP channel, the value of certifying your channel and how to demonstrate that value.

High staff turnover is bad for business. It drives up recruitment costs, damages internal and customer engagement and makes it harder for employers to nurture the right culture. This paper sets out how technology employers can use the valid and reliable information from staff assessments to make better decisions about managing the workforce and so increasing staff retention.

Holding on to the best staff is fast becoming a critical management challenge for pharmaceutical and healthcare employers. This paper sets out how pharmaceutical and healthcare employers can use the valid and reliable information from staff assessments to make better decisions about managing the workforce and so increasing staff retention.

Measuring staff skills can help financial services employers build and retain the best talent. This paper sets out how financial services employers can use the valid and reliable information from staff assessments to make better decisions about managing the workforce and so increasing staff retention.

For any organisation, some employee turnover is positive. It provides fresh thinking and new ideas. But too much turnover is negative. This white paper identifies some practical steps employers can take with assessments to help retain employees.

An “item bank” is the name for a database of questions for all tests. This white paper covers the ten benefits of an item bank and how an item bank and assessment platform outperform learning management systems.

Today’s business leaders can use learning initiatives to navigate the changes introduced by technology, globalisation and the pandemic. This white paper gives a high-level view of how to measure the effectiveness of learning.

This white paper explores the key skills pharmaceutical firms should look for in their sales teams and how assessments can help identify them and improve business performance.

Compliance with regulations or corporate policies has become more and more relevant in the last several years. The paper explains nine key factors that contribute to this and how technologies from the proven market leaders – SAP and Questionmark – can help readers create and manage training and assessment for their workforce to reduce compliance risk.