Certification Management Software

Certification management software is a platform that helps organizations create, deliver, manage, and track professional certification programs. It typically includes tools for assessment authoring, item banking, secure exam delivery, proctoring, scoring, digital credentialing, and compliance reporting — managing the full certification lifecycle . 

Certification management software is used by professional associations, certification bodies, regulatory agencies, and enterprise organizations that create and administer credentialing programs. Key users include certification program directors, compliance officers, and IT teams responsible for assessment infrastructure.

Certification management software eliminates manual workflows for exam creation, delivery, and tracking. It solves challenges including exam security breaches, inconsistent scoring, scaling delivery across locations, managing item banks,  ensuring regulatory compliance, and generating psychometric reports that defend program validity.

An LMS (Learning Management System) focuses on delivering training content and tracking course completions. Certification management software focuses on high-stakes assessment — secure exam delivery, psychometric analysis, item banking, proctoring, and credential issuance. While an LMS tracks learning, certification software validates competency through rigorous, defensible testing.

Questionmark’s assessment solutions for certification can be integrated with a wide range of third-party systems. including commercial products like a CRM, an LMS. To do this, Questionmark Certification supports several learning technology interoperability standards, such as AICC, SCORM, LTI, and xAPI.

Depending on the set up, candidates can either self-register through a streamlined portal or be registered by an administrator.

Yes. Customers can create custom scheduling windows for assessments or make them available on demand. You can also configure policies around retakes, including the number of attempts allowed and required waiting periods between attempts.

Various levels of flexible proctoring options are available depending on your requirements, including AI proctoring and live proctoring.

Digital badges are extremely useful for candidates as they offer an easily sharable and modern means of signaling their skills and knowledge on popular platforms like LinkedIn.

Yes. Digital badging is fully integrated, allowing for easy issuance and sharing of verified credentials. Our digital badging options are available via our Credly partnership , allowing you to easily add digital badging to their learning and certification program. Find out more about Questionmark and Credly digital badging here.  Additionally, candidates can receive physical certificates via email or print them directly from the platform.

Choosing the right vendor to underpin your certification program from the outset is essential when it comes to having a successful program. Vendors need to be credible, have a good selection of tools and services, but perhaps most importantly, they need to have a commitment to keeping pace with technological changes. While shifting to new vendors is possible later down the line, of course, it can be time-consuming and costly, so choosing venders that actively take steps to stay ahead of change means by default your program is always future-facing.