Beyond Recall: Taking Competency Assessments to the Next Level – August 19

Wednesday, August 19th, 2020
11:00 AM EDT (New York)
4:00 PM BST (London)

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Is it possible to assess someone’s abilities to make judgments and decisions when they are faced with a dilemma?

Traditional knowledge-based tests and exams are designed to demonstrate what participants can remember, not what they can do. Whether used in recruitment, onboarding, compliance, training, career advancement or certification, assessments that go “beyond recall” offer organizations many distinct benefits.

As organizations face increasing scrutiny for how decision-making and judgment are exercised in the workplace, it is more important than ever that competency assessments focus not just on measuring knowledge but also on the deeper goal of gauging the cognitive abilities and skills that make for effective job performance including the exercise of judgment.

This session gives a general overview of why it’s important to go beyond recall in competency assessments, describes some routes to do so, and gives a practical introduction to how situational judgment assessments can measure the abilities of employees to solve problems, make decisions and exercise sound judgment.

Item analysis allows you to look at the performance of your questions (items) and identify weak questions. Using item analysis, you can identify questions which your participants find too easy, too hard or which show ambiguity. If you then review such questions and either improve them or remove them, you can significantly improve the validity, reliability and trustworthiness of your assessment.

Key points covered in the webinar will include:

  • Different kinds of cognitive skills we can assess
  • Observational assessments
  • Introduction to Situational Judgment Assessments (SJAs)
  • How to author SJAs
  • How Questionmark can be used for SJAs

This session will be delivered by Questionmark founder John Kleeman. John wrote the first version of the Questionmark assessment software system and then founded Questionmark in 1988 to market, develop and support it. John has been heavily involved in assessment software development for over 20 years and has also participated in several standards initiatives.

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