Questionmark - White Papers

Aug 28, 2008

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Questionmark White Papers

Assessments Through the Learning Process

The cornerstone of developing successful educational, training, and certification materials is the effective use of assessments. Now organizations have a real opportunity to use technology to make the process far more effective. This Questionmark white paper explains how you can use assessments to improve the learning and measurement processes.

View (31 page PDF)

Defensible Assessments: What You Need to Know

This paper explores defensibility in the area of assessment, describing how Questionmark Perception can be used to help ensure the defensibility of an assessment program. This paper outlines the key issues around defensibility and explores relevant standards and best practices. Additionally, the paper describes how to ensure and evaluate defensibility, and discusses the role Questionmark Perception software can play.

View (30 page PDF)

Providing Feedback to Learners

Giving learners feedback when they take assessments is a valuable way to help them make cognitive connections and help them retrieve correct information in the future. This research paper, licensed by Questionmark and produced by Dr. Will Thalheimer of Work-Learning Research, examines the latest research on this topic and provides practical recommendations.The report is written in two parts.

Part 1 is written for a general audience and provides perspective on feedback's place in learning and recommendations for practice.
Part 2 contains a research references and review that supports the recommendations made in Part 1.

Part 1 (50 page PDF)

Part 2 (47 page PDF)

Measuring Learning Results

How good are our assessments at measuring the true effectiveness of our learning interventions? How do we design assessments that more accurately gauge future performance? Dr. Will Thalheimer of Work-Learning Research examines the factors that impact the effectiveness of assessments in measuring a learner's ability to retrieve and use information in future, real-world situations. This 28-page paper provides practical advice – distilled from and supported by decades of fundamental learning research – designed to help learning and testing professionals design fairer, more reliable assessments.

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Using Online Assessment for Compliance

Assessments can be essential to a credible and defensible compliance strategy. This paper explains how assessments can help organizations document their effectiveness in delivering compliance training and – in addition - play a role in improving organizational performance. The paper describes the various ways in which organizations can use assessments to demonstrate that their employees understand regulatory standards.

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Using Questionmark Perception to Help Ensure Compliance with ANSI/ISO/IEC 17024:2003

This paper discusses how licensure/certification organizations can use Questionmark Perception to help ensure compliance with the international standard "ANSI/ISO/IEC 17024: Conformity assessment - General requirements for bodies operating certification of persons". Compliance with 17024 is an important step in terms of ensuring the legal defensibility of an assessment program. Examples and tips are provided to help organizations understand and take measures to comply with all aspects of 17024.

View (24 page PDF)

Using Questionmark Perception to Help Ensure Compliance with Standards for the Accreditation of Certification Programs

This paper discusses how awarding bodies can use Questionmark™ Perception™ to help ensure compliance with the standards outlined in Standards for the Accreditation of Certification Programs developed by the National Commission for Certifying Agencies (NCCA). Compliance with these standards is an important step in ensuring the defensibility of an assessment program. Examples and tips are provided to help organizations understand and take measures to comply with all aspects of Standards for the Accreditation of Certification Programs.

View (29 page PDF)

Delivering Computerized Assessments Safely and Securely

Distinguishing between the various delivery and security requirements for each style of assessment is essential. Over-engineering low-stakes assessments can result in unnecessary costs and wasted time. Under-engineering high-stakes assessments can disrupt people’s lives. This Questionmark white paper discusses the issues and suggests suitable technologies for each level of assessment.

View (14 page PDF)

An Assessment Framework for the Community College

This white paper was developed through the collaboration of a dedicated advisory team of community college practitioners and assessment industry experts who worked diligently through meetings, email correspondence, and conference calls to develop the philosophy, content, and structure of the Assessment Framework for the Community College. Questionmark Corporation committed resources to the project to draft the paper, facilitate meetings of the advisory team, and produce the final copy.

View (31 page PDF)

Questionmark’s Holistic Approach - Assessments systems for the enterprise

Questionmark is not just a software company. Questionmark wants anyone interested in assessment to have easy access to the resources they need to deploy their assessments successfully. This white paper describes these resources and explains how Questionmark customers can access them to deploy their assessments successfully.

View (10 page PDF)

The Learning Benefits of Questions

Dr. Will Thalheimer of Work-Learning Research reveals the learning benefits of asking questions. This paper references research that shows that questions can produce significant learning and performance benefits, potentially improving learning by 150% or more.

View (37 page PDF)

Improving Training Evaluations in Organizations

Dr. Paul Squires of Applied Skills & Knowledge describes approaches to training evaluation, discusses why poor evaluations of training are commonplace and suggests solutions.

View (6 page PDF)

Creating and Deploying Computerized Level 1 Assessments

Learn how to create, administer and report on course evaluations, and level 1 surveys using Questionmark Perception. This Questionmark white paper discusses the use of course evaluations, or reaction surveys, to evaluate training, the issues to consider when creating such surveys and the advantages of computerizing them.

View (19 page PDF)

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