Presenters:
Susan Steinfeldt, Carle Foundation Hospital

Title:
Perception quizzes to effectively track completion and reporting of annual Safety Training

Synopsis:
Carle Hospital learned many valuable lessons during the last rollout of a company-wide online safety training program. In 2003, federal standards required organizations to prove competency, and created a need for electronic educational records for all employees to be kept centrally located. We used Flash to design an interactive, pedagogically-sound online training program, and Perception to create customized quizzes. Questions are written by category and each category then generates random questions so that no one gets the same test twice, but we know that everyone’s being tested on the same content! Quizzes are now easily graded and feedback options are sophisticated. Lessons learned: 1) Revise. Staff delight in showcasing mistakes. 2) Test the software before putting the word out that training is available. 3) Market! Take the time to market training. 4) Have a backup! Inevitably, there will be those who will need to take your training on paper.

Objectives:

• Learn how to maximize return on investment for mandatory training.
• Learn how to ensure employee competency through online testing.
• Learn best practices for rolling out a major company-wide training initiative.