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SEPTA’s shift to centralized hiring assessments

Transforming the assessment process for a leading US public transportation authority
SEPTA logo featuring a stylized blue and red arrow design inside a square, followed by the word SEPTA in bold blue capital letters on a light background.
A silver SEPTA train with red and blue stripes moves quickly on tracks, with a blurred cityscape and greenery in the background, suggesting speed and motion—much like how secure remote assessments enable swift, reliable progress in today’s fast-paced digital environment.

About the case study

SEPTA (Southeastern Pennsylvania Transportation Authority), one of the largest transit systems in the US, approached Questionmark looking for a better way to manage their hiring assessments at scale while keeping testing standards consistent and streamlining time-consuming administrative tasks. Discover what made Questionmark the perfect fit for SEPTA.

I would recommend Questionmark to any organization seeking a modern, reliable assessment platform. Its comprehensive testing and reporting capabilities support effective evaluation of candidate competencies while maintaining high standards for exam administration and security. The platform provides the insights needed to make informed hiring decisions and helps organizations build a more efficient and effective assessment program.

Sylvia Fritz, M.S. I-O, SHRM-SCP, Director, HR Strategic Initiatives & Testing

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