Welcome to the Questionmark Standard Terms and Conditions page.
To determine which terms and conditions apply to your purchase, simply match the item names on our quotation with the corresponding item names listed below.
Questionmark OnDemand and Related Agreements
Key Documents
- Questionmark OnDemand Terms and Conditions
- Questionmark OnDemand for Government Terms and Conditions
- Questionmark OnDemand Terms and Conditions (German law)*
* Applicable only if expressly agreed in Questionmark’s quotation.
Subsidiary Documents
- Questionmark OnDemand Data Processing Addendum
- Questionmark Author Aide Supplementary Terms
- Questionmark AI Scoring Supplementary Terms
- Questionmark Subprocessors List for OnDemand Services
- Questionmark OnDemand Technical and Organizational Security Measures
- Questionmark OnDemand Acceptable Use Policy
OnPremise Agreement
Training, Consulting and Services Agreement
Standard Configuration, Advanced Configuration, Branding Service, Certified OnPremise Install, OnPremise Upgrade, Consulting, Content Migration, Onsite Training, Virtual Training, Purge Results, Results Files for Consumers, and any other Training, Consulting or Professional Services items
- Questionmark Terms and Conditions for Training, Consulting and Services (US)
- Questionmark Terms and Conditions for Training, Consulting and Services (UK)
Proctoring Services
Key Documents
Proctoring is subject to the applicable OnDemand or OnPremise Agreement, together with the following applicable specification and subsidiary documents:
- Live Online Proctoring Service Specification
- Record and Review Proctoring Service Specification
- OnPremise Record and Review Proctoring Service Specification
Subsidiary Documents
- Live Online Proctoring – Meazure Learning Terms of Service and Privacy Policy (applicable to test takers)*
- Live Online Proctoring – Privacy Guidance
- Record and Review Proctoring – Privacy Guidance
*These terms do not apply to customers who remain on Examity services.
Badging
Badging, Badging Implementation, Historical Credential
Questionmark Secure Agreement
Other Agreements if Applicable
Applicable only if expressly agreed in Questionmark’s quotation.