From keeping sales representatives compliant to ensuring training on the use of medical apparatus is correct, we have over 30 years of experience in supporting organizations like AstraZeneca to overcome key challenges and succeed.
Assessment solutions for the Pharmaceutical industry
Designed with your industry in mind
Empower your Sales Representatives
Your sales representatives are critical to your success and keeping them up to speed with the latest product lines and global processes is essential. It’s why creating in-depth training programs supported by thorough assessments is so important in ensuring your sales representatives are set up for success.
With Questionmark’s online assessment platform, you can author, deliver and report on the skills and knowledge of your sales representatives with efficiency and ease. From helping you easily keep track of training progress with a range of reporting tools to providing a wide range of test formats designed with your sector in mind, we’re here to help you create the perfect assessment program for your organization.
Measure on-the-job skills
When it comes to your team’s practical skills out in the field, we know it’s vital they are able to deliver, recall and apply information in a way that’s aligned with the processes and products you deal with. From accurately educating third parties about the uses and risks of medication, to the correct methods of operating medical devices, the ability to measure your team’s competency in a real-world setting is critical.
To help ensure your business is always operating competently and safely, we have developed our observational assessment format, designed to assess an employee’s competency or behaviors in high-risk environments to measure on-the-job skills.. Quick to set up via phone or tablet and providing you with real-time insights into your employee’s skills, observational assessments provide a unique opportunity to test your employees in an authentic setting.
Demonstrate training ROI
The ability to pivot training or measure ROI is essential in successfully delivering a training program for your team, be it for compliance or to update your sales representatives on changes to medical practices and products. It’s why reporting is such an important part of assessing training.
Whether it’s identifying a knowledge gap or analyzing the success of your training over time we have a report for you. Benefit from the opportunity to continuously improve your assessment program through meaningful data and gain invaluable insights into individual performance too.
Remain compliant and audit with ease
Regulatory risks are always high on our pharmaceutical customers’ list of concerns and the ability to meet ever-changing requirements and provide audit trials is key.
We have been developing simple solutions for pharmaceutical customers to meet this challenge for over 30 years. We know that the challenge of satisfying regulatory requirements goes far beyond creating thorough training programs though —you have to prove it’s working too. That’s where assessment comes in.
With our reporting capabilities, you can quickly and accurately provide audit trails of your team’s compliance with the latest regulatory requirements, while our wide selection of assessment formats means you can test everything from health and safety skills when operating medical machinery to handling healthcare data in a secure way.
Secure by design
We understand the value of data security, especially for sensitive industries like pharmaceuticals. It’s why we bake security into the heart of our platform with multiple layers of defense, including physical safeguards, access control, environmental management, firewall protection and uninterruptible power supply. We are also ISO27001 certified and ensure we are always up to date with the latest GDPR requirements. It’s why 600+ customers trust us with their business-critical data, and why you can too.
What’s more, we have a wealth of extra security credentials, certificates and audits that you can learn more about by visiting out Trust Center, because you can never be too careful where security is concerned.
Scale your program with translations
We know your ability to scale safely and deliver global compliance programs relies heavily on how well you can deliver multi-lingual material with security at its core.
We have multiple tools including a full translation management system (TMS) and an award-winning in-assessment tool, Instant Translate, to ensure that your multi language needs can be met and your ability to go global with your certification and assessment programs isn’t hindered by language barriers.
One location for all your assessments needs
Staying secure and efficient is something every sector looks for and our pharmaceutical customers are no different. By reducing the number of platforms with access to your data and delivering more with fewer providers, you can achieve a superior level of training for your teams and better overall ROI.
Our platform is designed to give you everything you need to create assessments that fully support your organization’s needs. As well as the ability to author, deliver and analyze, we also have numerous integration and API features, allowing you to create one single ecosystem with your most trusted platforms and keep the end user experience seamless.
Explore the rest of the platform
Deliver best-in-class assessments for valid results
A seamless part of your learning ecosystem
With out of the box industry-aligned standards for integrations, as well as a suite of APIs to allow you to build it your way, we've got everything you need and more – and a team of solution experts to help guide the way.
Innovative award-winning translations
Whether it's making tests more accessible for non-native speakers, to managing translations for content creation and delivering in over 30 languages, we're leading the way.
A no-compromise approach to security
At Questionmark we take security seriously. We're ISO27001 certified, GDPR compliant with a FEDRamp approved solution for US Government. We keep data safe for some of the world's largest organizations – and we'll do the same with yours.
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