Questionmark and retail

The average staff turnover rate in the US retail industry is around 60% Employees are at the heart of the retail brand experience.  However, with high turnover rates and a dispersed workforce, ensuring quality is a significant challenge.  With traditional and online retailers competing, good assessments can help ensure consistency of the workforce.

Our assessment platform helps retailers to meet these challenges:

  • Assess candidates: make informed and defensible hiring decisions
  • Compliance: ensuring the right standards across health and safety and the supply chain
  • Audit the mix of staff skills: informing how to allocate roles and responsibilities compliantly