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The Covid-19 pandemic, coupled with increasing automation, has caused a revolution in the modern skills firms need to thrive.
Many firms recognize the need for a radical rethink. They are examining how they structure teams, serve customers and respond to ever-changing circumstances. To do this, they need a new range of modern skills.
These will:
- Accelerate agility – new technologies enable firms to move quicker than before. But do workers know how to use new tools?
- Make better decisions – workers need the cognitive skills to make better decisions about a range of new problems. These decisions matter.
- Face the future of work – maintaining a productive culture amid new working arrangements demands a new range of cultural and teamwork skills.
Firms must focus on nurturing modern skills among their workforce. This report demonstrates how measuring employee skills gives leaders the starting information they need to make better decisions on training, development and recruitment.
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