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  • Questionmark Introduces New Assessment “Guided Tour” Feature to OnDemand Platform

TRUMBULL, CT USA — February 24, 2020 — Questionmark, the leading provider of enterprise-grade assessment software, is pleased to introduce a brand-new feature release named “OnBoard” that provides in-platform, context-driven “guided tours” and other learning resources aimed at helping customers maximize the value they get from Questionmark’s assessment platform.

OnBoard offers proactive, step-by-step guidance that will enable Questionmark OnDemand users to:

  • Speed the onboarding of new users
  • Guide users in navigating complex, multi-step tasks
  • Help users benefit from differentiating features
  • Provide easier access to relevant self-help resources
  • Alert users to new features and changes in functionality

Brian McNamara, Product Manager for Customer Engagement said “OnBoard’s step-by-step walk-throughs and context-relevant learning resources benefit new and existing customers alike, helping them fully leverage the platform’s comprehensive range of assessment management capabilities more quickly and consistently, and ultimately enabling them to achieve the strategic goals of their assessment programs. When our customers succeed, we succeed.”

Successfully launched as part of the Questionmark quarterly release cycle, OnBoard empowers customers with the tools to effectively create, deliver and report on valid assessments to make informed decisions.

John Kleeman, Executive Director and Founder said “OnBoard offers the potential of providing just-in-time help to guide Questionmark users to produce more valid, more reliable and more equitable quizzes, tests and exams, and I’m very excited to see its addition.” Founded over 30 years ago, Questionmark works with organizations including Fortune 500 and FTSE 100 businesses, governments, academic and public sector organizations worldwide.