Learning resources

Managing Large-Scale Item Development

Whether you work low-stakes assessments, small-scale classroom assessments or large-scale, high-stakes assessment, understanding and applying some...

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The Role of Assessments in Mitigating Risk for Financial Services Organizations

Online assessments play a critical role in corporate compliance programs. The first half of this paper explains why, by describing today’s...

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Item Analysis Analytics

This paper is based on a popular series of posts about Item Analysis Analytics from the Questionmark blog. It provides instruction on the...

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Responsibilities of a Data Controller When Assessing Knowledge, Skills and Abilities

If you are a European or multinational company delivering assessments in Europe or an awarding body providing certification in Europe, then you...

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eBook: The Secrets of Measuring & Enhancing Learning Results

The purpose of learning is to build knowledge and skills for use in the future. But what benefits do assessments actually have on learning and...

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Checklist of Key Measures for Reliable and Valid Assessments

Here's a useful "cheat sheet" highlighting the key measures you should be using if you want defensible assessment results. When you use assessment...

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Cheat Sheet: Pitfalls of a "Good Enough" Solution

Regardless of the size of a department or organisation, we’re all keen to improve efficiency and when it comes to assessments — improve validity...

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Public utility streamlines learning and assessment with SAP and Questionmark

Nebraska Public Power District is the largest utility in the state, providing electricity to 91 of its 93 counties. Working within a highly-...

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Certification Testing for Philadelphia Taxi and Limo Drivers

The Philadelphia Parking Authority (PPA) is responsible for developing the city's supply of reasonably priced off-street parking, regulating the...

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More customer case studies

Browse additional case studies that examine specific implementations of Questionmark in a variety of academic, corporate and governmental settings...

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Building a Certification Program in 10 easy steps

Certification programs are a vital way of recognizing knowledge, skills and professional expertise, but, during a time of digital transformation,...

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Translating test items: More to it than meets the eye!

How do you localize items and assessments so they will reliably measure knowledge, skills and abilities across multiple languages and cultures?  ...

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Item Writing: Tips and Techniques for Writing Good Questions

Fair, reliable and valid assessments contains well-written items that can assess what someone needs to learn before a learning event and,...

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Item Analysis for Beginners

Item analysis allows you to look at the performance of your questions (items) and identify weak questions. Using item analysis, you can identify...

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6 Tips for Ensuring Trustable Compliance Assessments

Two of the keys to being able to trust and defend your assessment results are reliability AND validity.  If you're developing or administering...

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Online or Test-Center Proctoring: Which is best?

For many exams candidates are required to travel to brick-and-mortar test centers where proctors (or invigilators) supervise the process. However...

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How to use assessments for GDPR compliance

In about a year’s time, on 25 May 2018, a major new European law, the GDPR, comes into effect. It will update current laws and set new...

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Can you be GDPR compliant without testing your employees?

The question this blog post addresses is whether it’s practical for a large organization to be compliant with the GDPR without giving tests and...

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Questionmark is ISO 27001 certified. What this means for you?

As you may have seen on our news site, Questionmark has just been certified to the Information Security standard ISO 27001.  This article explains...

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Six tips to increase content validity in competence tests and exams

Content validity is one of the most important criteria on which to judge a test, exam or quiz. This blog post explains what content validity...

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Video Library: Tutorials, feature tours and more

Browse our videos including product tutorials, assessment best practice overviews, product feature demonstrations and more.

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