Learning resources

Learning, Training and Assessments in Compliance

Learning, Training and Assessments in Regulatory Compliance - Implementation Best Practices is a 13-page white paper that explains the 3 drivers...

Get the White Paper

Questionmark and Microsoft Office 365

This white paper explains how Microsoft Office 365 complements the Questionmark OnDemand assessment management system — how you can use Office 365...

Get the White Paper

The Role of Assessments in Mitigating Risk for Financial Services Organizations

Online assessments play a critical role in corporate compliance programs. The first half of this paper explains why, by describing today’s...

Get the White Paper

Responsibilities of a Data Controller When Assessing Knowledge, Skills and Abilities

If you are a European or multinational company delivering assessments in Europe or an awarding body providing certification in Europe, then you...

Get the White Paper

eBook: The Secrets of Measuring & Enhancing Learning Results

This eBook discusses the critical role assessments play within the learning process and explores the benefits of using them before, during and...

Get the eBook

Checklist of Key Measures for Reliable and Valid Assessments

Here's a useful "cheat sheet" highlighting the key measures you should be using if you want defensible assessment results. When you use assessment...

Read more

Cheat Sheet: Pitfalls of a "Good Enough" Solution

Regardless of the size of a department or organisation, we’re all keen to improve efficiency and when it comes to assessments — improve validity...

Read more


Predicting Success at Entel Begins with Trustworthy Assessment Results

This case study looks at how Entel, one of Chile’s largest telecommunications firm, embarked on an innovative new strategy to enhance the...

Read the case study

Certification Testing for Philadelphia Taxi and Limo Drivers

The Philadelphia Parking Authority (PPA) is responsible for developing the city's supply of reasonably priced off-street parking, regulating the...

Read the case study

More customer case studies

Browse additional case studies that examine specific implementations of Questionmark in a variety of academic, corporate and governmental settings...

Go to Case Studies


10 Quick Tips to Improve your Tests and Exams

What makes a "good" test? Join us for a 1-hour webinar that will explore ten essential questions you should consider when developing your next...

View webinar recording

How to write high-quality test items

Fair, reliable and valid assessments contains well-written items that can assess what someone needs to learn before a learning event and,...

View Webinar Recording

Five Steps to Better Tests

How can you be sure your tests yield actionable, meaningful results that resonate with your organizational goals? What needs to happen before the...

View Webinar Recording

How to use assessments for GDPR Compliance

With new General Data Protection Regulation (GDPR) coming into effect in less than one year’s time -- affecting every organisation around the...

View Webinar Recording

Reliability and Validity of Compliance Assessments

The most important thing about a compliance assessment is that you're able to trust the results and defend any decsions made on the basis of those...

Go to Infographic

Online or Test-Center Proctoring: Which is best?

For many exams candidates are required to travel to brick-and-mortar test centers where proctors (or invigilators) supervise the process. However...

Go to Infographic


Questionmark is ISO 27001 certified. What this means for you?

As you may have seen on our news site, Questionmark has just been certified to the Information Security standard ISO 27001.  This article explains...

Read the full article

Six tips to increase content validity in competence tests and exams

Content validity is one of the most important criteria on which to judge a test, exam or quiz. This blog post explains what content validity...

Read the full article

Interview with SAP's manager of Global Certification

Blog article featuring interview of Ralf Kirchgaessner, SAP’s manager of global certification, about how the cloud is changing SAP certification...

Read the interview

Visit the Questionmark Blog for the latest articles

Find news about learning events, products, and trends in learning and assessment. We also post technical pointers, case studies and advice about...

Visit our Blog


Video Library: Tutorials, feature tours and more

Browse our videos including product tutorials, assessment best practice overviews, product feature demonstrations and more.

Go to Video Library