Assessment solutions: Financial services

Overview

Questionmark supports financial services organizations with a range of assessment management capabilities that help ensure compliance, certify skills and align the competencies of your workforce with strategic objectives. Questionmark’s assessment management solutions enable you to:

  • Lowers cost and minimizes time to submit accurate proof of compliance
  • Efficiently deliver and monitor course evaluations that help you improve effectiveness of learning programs
  • Enable employees to develop themselves on business skills and product knowledge to better service customers
  • Manage employees by competencies to improve customer satisfaction and profitability
  • Measure skills and close competency gaps to adapt with changing market needs.

Questionmark's assessment management technologies enable learning and testing professionals to author, schedule, deliver, and report on surveys, quizzes, tests and exams. Questionmark is available for on-premise deployment or as an OnDemand-demand solution and can be integrated with other system.

Collaborative authoring

Questionmark enables geographically dispersed assessment authors and testing professionals to create, review and deploy items and tests in shared repositories. Questions can be organised by topics and sub-topics and classified by difficulty levels and other criteria.

Translation management streamlines localisation and delivery of multilingual assessments.

Collaborative authoring

Blended Delivery

Questionmark's responsive design capabilities take the guesswork out of blended delivery. Author an assessment once and then deliver it via many different types of devices—from PCs and Macs to tablets and smart phones. Flexible delivery options make it easy to deliver observational assessments. Assessments may also be delivered via integration with other systems or can be printed for scanning in participant's answers. 

 

Blended Delivery

Reporting and analytics

Questionmark offers many predefined reports and analytics—including item analysis, test analysis, survey reporting and more—that enable you to analyse and share results with stakeholders. Questionmark's reporting and analytics help learning and training professionals determine:

  • What did participants think of the learning experience?
  • What did participants learn from the training or course?
  • How do I coach test takers to improve performance?
  • Are my questions valid and reliable?
  • How did one group of test takers compare to another?

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Reporting and analytics

Accessibility

Test administrators are also often required to meet the needs of participants with disabilities. Questionmark’s delivery platform includes several standard templates that include “text sizing” and “contrast controls” that administrators can make available to participants. Examples of accessibility features include:

  • Exam delivery templates with “text sizing” and “contrast controls”
  • Ability for administrator to "override" exam time limits
  • Support for candidates that need to use alternate pointing devices
  • Exam delivery optimised to support candidates using screen-readers
Accessibility

Services and Consulting

Questionmark provides a range of services aimed at helping organisations

  • Accelerate time to deployment
  • Automate business processes
  • Customise reporting and analytics
  • Deploy and integrate Questionmark with other systems

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