Posted by Tom King
My earlier post, The Importance of Security and Integrity of Performance Data addressed a specific emerging SCORM security issue. It also raised the issue of “Defense in Depth” as an approach for improving security. Here are some defense in depth approaches you can use right now to increase security and decrease vulnerability.
Key ways to reduce vulnerability and improve security.
- Audit trails and accountability. Have a second source of data to cross-check. Ideally this data should be automatically collected. Data sent to a SCORM or AICC LMS is also sent to a Questionmark Perception server via a different data conduit.
- Secured Communication. Transfer responsibility for the result data to a server. Questionmark’s secure server-to-server implementation of AICC does this.
- Increased Client/Browser Security. Reduce the attack surface of the runtime. Use a Secured Browser that disables or limits functionality not directly needed for the primary activity. Questionmark Secure is a browser that does this for AICC or SCORM.
- Direct Proprietary Communication. This approach works by centralizing the chain-of-custody for the data to one trusted provider. Questionmark Perception can manage the process completely from authoring to scheduling to delivery to reporting.
Audit trails. Keeping parallel records such as with a double-entry accounting system is one way to achieve an audit trail. Having such an audit trail is key to identifying and recovering from errors or misdeeds. Questionmark provides capabilities for such an audit trail through both its SCORM and its AICC implementations. Perception achieves increased security and this audit trail by sending data to the LMS using the SCORM or AICC standard and, in parallel, sending data directly to the secure Perception server database. In the case of an error or misdeed, the LMS system results and the results in the secured Perception database can be compared to recover from either a security breach or an error.
Increased Browser Security. As currently implemented, this exploit relies on user access to the UI to open a bookmark. Changes to the launch environment (browser) can reduce this vulnerability. The Questionmark Perception Secure Browser is a commercialized browser solution built for the rigorous requirements of high-stakes testing environments. When a participant takes an online assessment using Questionmark Secure, the secure browser displays the HTML content of the assessment, but disables key functions such as task-switching, right click options, screen captures, menus and printing. There simply isn’t a means to access a menu or bookmark to trigger.
Direct Proprietary Communication In this scenario, one trusted party is responsible for the full span of access, delivery, and results. It does run somewhat contrary to cybersecurity practice of published protocols and specifications that can bear wide scrutiny. It can also undermine interoperability, something near and dear to my heart. In the long run, I believe you’ll find Questionmark moving in directions that addresses these type of concerns.
However, there are many valid circumstances where the values of single party chain of custody and trusted relationship trumps other concerns. High stakes test are often the prime case for this, and it is critical to expand cyber-defense-in-depth with adjunct security measures (such as tight control of source materials, exam monitors, proctors/invigilators).
Work-around versus defend-against. Finally, as an exercise for the reader, you may consider reading the the two ADL workarounds published April 2, 2009. You’ll find that the excerpt on Securing Your Assessments provides a means of masking the location of answer-judging source code sent to the client by some systems. While useful, it doesn’t provide the same security and depth of defense as other approaches. Consider for instance using Questionmark Secure (prevents ‘view source’) with the Perception SCORM implementation (adds audit trail) and Perception server-side evaluation logic (secures the evaluation logic on the server-side). That is defense in depth. One might even replace SCORM with AICC in this case for additional security in addition to or in lieu of Questionmark Secure.
Whenever faced with security concerns regarding the possibility of cheating, abuse or data integrity, I encouraged you to think about defense in depth and the role of all the components in security.