Questionmark Receives Safe Harbor Certification

US Department of Commerce Certifies Questionmark's Data Security

Joan Phaup

NORWALK, CT -- March 25, 2008 -- Questionmark™, a leading provider of assessment technologies and services, has formalized and documented its data privacy procedures and obtained Safe Harbor Certification from the U.S. Department of Commerce.

Safe Harbor Certification is of particular importance to customers for whom Questionmark provides the assessment technologies and hosting services. Assessment management systems hold critical personal data as well as assessment content and scoring algorithms, all of which need to be secure, backed up, and tightly controlled. Safe Harbor certification is aligned with European Union data protection law, which is essential for customers conducting tests internationally.

"We live in a flatter world where cross-border and multi-lingual assessments are commonplace," said Questionmark CEO Eric Shepherd. "We are accustomed to protecting the confidentiality and privacy of personal data, assessment content and scoring algorithms, so having a formal opportunity to demonstrate our competence in this area was welcome. We appreciated the support of the US Department of Commerce and are pleased to be on their formal list of organizations that are committed to protect data, privacy and confidentiality."

The Safe Harbor Certification process gave Questionmark an opportunity to formally review and document its internal practices and develop and deploy internal tests to demonstrate compliance. Questionmark employees received Safe Harbor training and, of course, completed tests to demonstrate their knowledge of, and competence in, Questionmark's Data Privacy policies and procedures.

About Questionmark
Questionmark provides technologies and services that enable organizations to measure knowledge, skills and attitudes securely for certification, regulatory compliance and improved learning outcomes. Questionmark solutions enable reliable, valid and defensible assessments by empowering subject matter experts through collaborative authoring, accommodating participant needs with blended and multilingual delivery and informing stakeholders through timely reporting and meaningful analytics.

The Questionmark Perception assessment management system, available as a licensed, hosted or subscription-based solution, enables organizations to create, administer and report on surveys, quizzes, tests and exams. Complete details are available at

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