Question mark White Paper Describes Best Practice for High-Stakes Tests and Assessment Defensibility

Joan Phaup

NORWALK, CT - November 20, 2007 - A new white paper from testing and assessment management system supplier Question mark examines key issues surrounding assessment defensibility and identifies standards and best practices that can help maximize the quality, security and consistency of medium- and high-stakes tests.

The paper, "Defensible Assessments : What You Need to Know," outlines four main areas in which test results are typically challenged: reliability, validity, fairness and cut scores. It also examines the use of test analysis and item analysis and describes how to ensure test security and deter cheating. Guidelines and industry standards that related to assessment defensibility are also explained in the paper.

"Test-takers who are inappropriately certified jeopardize the stakeholders they serve. Likewise, a poorly designed or unfair test could result in costly appeals or even legal action against the test provider," explains Question mark CEO Eric Shepherd. "Our goal with this white paper is to promote to our customers and community some practices and procedures that help ensure that testing programs are trustworthy and defensible."

This free white paper can be downloaded at

About Questionmark
Question mark has been providing testing and assessment software since 1988, and over 2,500 customers in 50 countries now use Questionmark products. The Question mark™ Perception™ assessment management system enables educators and trainers to create, securely administer and report on surveys, quizzes, tests and exams. Multiple authors can work together in a distributed learning environment with seamless connections to existing systems and infrastructure.

Options include a secure browser and proctoring security. Perception applications include pre/post tests, practice quizzes, course evaluations and certification exams. The software can be licensed or used as a hosted solution. Complete product details, learning resources and other information are available at


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