How secure is Authoring?

Applies to the following products: 
Questionmark OnDemand
Questionmark OnPremise

Questionmark takes the responsibility of providing security to all its stakeholders and customers seriously. Questionmark uses a number of features and facilities to assist with securing OnDemand, including:

Use of a secure data center

  • The OnDemand servers are stored in a state-of-the-art data center with SAS 70 Type II certification. The SAS 70 Type II certification is one of the most stringent auditing standards for service companies, verifying that the providers delivers fully secure, reliable, effective operating environments with the proper controls for conducting high availability IT and Internet operations. Third party auditors conduct annually the SAS 70 Type II audit, which requires meticulous reviews and tests of the data center's operational procedures and controls.

Use of SSL certificates

  • To ensure the security of all communication to and from OnDemand it is enabled to use Secure Sockets Layer (SSL). SSL is a protocol that allows applications to communicate across a network in a way designed to prevent interception, alterations, and message forgeries. SSL is used by many organizations and websites to send information in a secure form. OnDemand uses 256-bit SSL encryption in all communications to and from the website.

Database encryption

  • OnDemand encrypts sensitive data when it is stored in the database to reduce the risk of someone unlawfully accessing private information.

Privacy policy

  • Questionmark takes the privacy of all its stakeholders seriously and understands that assessment data is private and use of it needs to follow data protection principles. This website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Google Analytics is only used to monitor general website usage and no question data is passed to Google. Additionally, a number of other metrics services are also used to gather various usability metrics to help us monitor and improve Questionmark Live in the future. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Click here to view Questionmark's privacy policy.