Job Task Analysis question

Applies to the following products: 
Questionmark OnDemand
Questionmark OnPremise

On this screen, you can specify the following details for a Job Task Analysis question:

In a Job Task Analysis question, the participant ranks items on a Likert scale for multiple dimensions. When you create a Job Task Analysis question, four dimensions pre-populated with dimension choices are automatically added to the question. These four dimensions can be fully customized, and you can include up to 7 dimensions per question.

When you have entered the question wording and added tasks and dimensions, it is recommended that you check the spelling of your text by clicking the Spell Check button.

The following options are available when saving a question:

  1. Click Save to save all changes and continue editing the question. A message appears confirming the question has been saved.
  2. Click the drop-down arrow next to the Save button and then:
    • select Save and new Multiple Choice to save all changes and begin creating a new Multiple Choice question,
    • hover over Save and new..., and then select the type of question to create,
    • or select Save and exit to save all changes and exit the question editor.

If changes have been made to a question, a revision comment must be entered first before exiting the question editor.

Click Exit to leave the question editor. If any changes have been made to the question, a message appears warning that these changes will not be saved.

Adding the question wording

To create or edit the wording for your question, click where it says "Click here to enter your instructions for the participant," and enter the question wording. You can use the text formatting toolbar to present the question wording in any way you wish. Refer to Using the text formatting toolbar for more information on how to do this.

Creating tasks

When you create a Job Task Analysis question, several tasks are automatically added to the question. The text of these default tasks is set to "Click to type task stimulus." To change this text, click where it says "Click to type Task" and enter the task wording you desire.

To add an additional task, click Add Task. The new task will be added to the bottom of the list of tasks. At least 2 tasks are required per question. A maximum of 100 tasks are allowed per question.

To delete a task, click the delete button to the right of the reference number field for that task.

Ordering tasks

Once you have created your tasks, you can specify if you want them to be presented in a particular order. To arrange your choices in a particular order, select a task and drag it to the desired location using the drag icon.

Assigning reference numbers to tasks

You can assign reference numbers to tasks to help you identify them if you have a large number of tasks in a question.

To assign a reference number to a task, enter a number in the Reference # (optional) field for a task. Reference numbers must be unique.

Importing tasks

You can import tasks into a Job Task Analysis question via a CSV (.csv) file. You can import up to 100 tasks at once. If you try to upload a large number of tasks at once, only the number of tasks it takes to reach 100 total tasks will be uploaded.

Please note that this is not the same as importing questions using a Questionmark Live CSV file. This workflow pertains specifically to importing tasks for use in a Job Task Analysis question. It can only be done from within the Job Task Analysis question editor.

To import one or more tasks:

  1. Click Import Tasks
  2. Click Browse
  3. Navigate to the location of the CSV file that contains the tasks you want to import. This file may be stored in a folder on your computer or a network storage device.
  4. Select the file and click Open. Once the file has been uploaded to the Questionmark Live server successfully, the tasks that will be imported will be displayed.
  5. Click OK (You can cancel the import at any time by clicking Cancel)

To create a CSV file with tasks for import, create a CSV file where each row describes a task and its reference number, separated by commas, and with the task first. For example, if you had the task "Change oil" with a reference number of "00001" and the task "Rotate tires" with the reference number "0002," your file would look like this:

Change oil,00001

Rotate tires,00002

Click here to download a sample CSV file that contains tasks that you can import into a Job Task Analysis question.

Creating dimensions

There are two parts to a dimension: a dimension Title and a dimension Choice. By default, when you create a new dimension, the dimension title text is set to "Click to enter dimension title." To change this text, click where it says "Click to enter dimension title" and enter the title you desire. When you create a Job Task Analysis question, four dimensions pre-populated with dimension choices are automatically added to the question.

To add a dimension, click Add Dimension in the toolbox. Another dimension will be created below the existing dimensions. You can have as few as 1 or as many as 7 dimensions.

To delete a dimension (and all choices associated with that dimension), click the delete button to the right of the dimension title text field.

Clicking Hide Dimensions will minimize all non-minimized dimensions, hiding dimension choices. Clicking Show Dimensions will maximize all non-maximized dimensions, displaying dimension choices.

To add a dimension choice, click Add Choice to add a dimension choice below the existing dimension choices. You can have as few as 1 or as many as 10 choices per dimension.

You can enter any choice labels you desire by clicking a choice text field and entering the label you desire.

To delete a dimension choice, click the delete button to the right of the score field for the choice.

You can also check Include Not Applicable choice to include a Not Applicable choice among the other dimension choices.

There are four default definition choice scales that can be set for a dimension:

  • Agree | Disagree
  • I like this | I do not like this
  • Like me | Not like me
  • Satisfied | Dissatisfied

To change the number of choices available when using one of the four default definition choice scales, use the Number of choices drop-down list to specify a number. When using a default dimension choice scale, you can have as few as 3 or as many as 10 choices per dimension.

The four default dimensions and their choices are:

  • Applicability
    • Do Task
    • Supervise Task
    • N/A
  • Difficulty
    • Very Easy
    • Easy
    • Neither Easy or Difficult
    • Difficult
    • Very Difficult
  • Importance
    • Not Important
    • Somewhat Important
    • Important
    • Very Important
    • Extremely Important
  • Frequency
    • Daily
    • Weekly
    • Monthly
    • Quarterly
    • Annually

Editing question properties

Question Properties allow authors to view and define specific details about questions. These details can be used by other authors to help review the question or identify where in the workflow process it is. For details about the available properties, please refer to Assigning question properties.