Conference 2019 Session: Lions and Tigers and Bears, Oh My!
Traveling From a Consumption-based Learning Model to a Capability-based Learning Model
- Dr. Lynne Key, U.S. Field Training and Development Network Leader | Nielsen
- Nina Agressott, Learning Measurement Specialist | Nielsen
Our mission in the U.S. Field Training and Development Network at Nielsen is to “. . . develop, fortify, and inspire capability. . .” Data collection, analysis, and interpretation of data are critical components in gauging the success of our learners. Our department’s learning model has historically been consumption-based; whereas our success was measured on the “seat hours” per learner. As we travel down the road to a capability-based learning model; we are focused on measuring learning impact by documenting the learning path.
There have been many challenges along this road. We have run into the Scarecrow; represented by fear and lack of confidence that learners face; the Tin Man is ever present through teaching soft-skills that will enable learners to build relationships; and like the Cowardly Lion, our learners need courage and self-efficacy to be successful.
As we continue to strive towards capability; Questionmark will play a key role. It will allow us to create and deliver assessments; provide meaningful data to assess our progress; and allow us to make more informed business decisions.
Gain insight on how we are changing our learning model.
Learn how Questionmark has allowed us to be more efficient.
Understand how we have used what the data to make business decisions.