Best Practice

Posted by Jamie Armstrong It is safe to say that the last couple of years have been extremely busy in the world of privacy. Organizations administering tests and assessments have had to address significant developments in law and policy in many different regions and countries. For all, it has been... Read More

Posted by John Kleeman We have all heard about the “right to be forgotten”, which allows individuals to ask search engines or other organizations to delete their personal data. This right was made stronger in Europe in 2018, when the General Data Protection Regulation (“GDPR”) entered into force, and is... Read More

Posted by Kristin Bernor Welcome to Questionmark's new podcast series, "Unlocking the Potential of Assessments." This monthly series delves into creating, delivering and reporting on valid and reliable assessments. "Unlocking the Potential of Assessments" will offer advice and thought leadership to those just starting out with assessments, those who have... Read More

Posted by John Kleeman In my previous post, Defensibility and Legal Certainty for Tests and Exams, I described the concepts of Defensibility and Legal Certainty for tests and exams. Making a test or exam defensible means ensuring that it can withstand legal challenge. Legal certainty relates to whether laws and regulations... Read More

Posted by John Kleeman Questionmark has just published a new best practice guide on Defensibility and Legal Certainty for Tests and Exams. Download the guide HERE. We are all familiar with the concept of a chain of custody for evidence in a criminal case. If the prosecution seeks to provide evidence... Read More

Posted by Kristin Bernor Let’s explore what it means to “test out”, what the business benefits include and how Questionmark enables you to do this in a simple, timely and valid manner. “Testing out” of training saves time and money by allowing participants to forego unneeded training. It makes training... Read More

Posted by John Kleeman Tests and surveys are very different. In a test, you look to measure participant knowledge or skill; you know what answer you are looking for, and generally participants are motivated to answer well. In a survey, you look to measure participant attitude or recollection; you don't... Read More

Posted by John Kleeman A lot of assessments focus on testing knowledge or facts. Questions that ask for recall of facts do have some value. They check someone’s knowledge and they help reduce the forgetting curve for new knowledge learned. But for most jobs, knowledge is only a small part... Read More

Posted by Zainab Fayaz Back in 2016, John Kleeman, Founder and Executive Director of Questionmark interviewed Ralf Kirchgaessner, Manager of SAP Global Certification program about their use of Questionmark software in their Certification in the Cloud program and about their move to online proctoring. You can see the interview on... Read More

Posted by Zainab Fayaz Certification programs are a vital way of recognizing knowledge, skills and professional expertise, but, during a time of digital transformation, how do you build a program that is sustainable and adaptable to the evolving needs of your organization, stakeholders and the market? Questionmark Founder and Executive... Read More