eHelp and Questionmark Partner To Accelerate eLearning Content Development

For Immediate Release

eHelp and Questionmark Partner To Accelerate eLearning Content Development

New Partnership Enables Customers to Easily Develop Simulation-based Assessments

SAN DIEGO and STAMFORD, CT – April 29, 2003 – eHelp™ Corporation, the makers of RoboHelp®, and Questionmark™, a leader in testing and assessment software, today announced a partnership that enables seamless integration between two market-leading eLearning applications – eHelp’s RoboDemo® eLearning Edition, and Questionmark’s Perception™ tool. This partnership enables customers to easily create Flash-based SCORM / AICC-compliant eLearning simulations to use as powerful assessments that effectively measure end user success.

RoboDemo records the use of any application or on-screen activity, and instantly creates a movie in Flash format with visible and audible mouse clicks. Users can easily enhance simulations with text captions, audio, click boxes, highlights and images to create powerful learning objects. In addition, users can add measurable interactions into their simulations. The results of these interactions can be passed to Questionmark Perception for grading and analysis. Perception helps users create and deliver tests, quizzes and surveys via the Internet or a company intranet. Users can author questions using wizards, and store them within the question/assessment database. Using RoboDemo and Perception, users can import interactive RoboDemo simulations into Perception so that they can be included within low, medium or high stakes assessments.

“We’re proud to be working with Questionmark to offer the eLearning community an easy way to create simulations that can accurately measure knowledge and skills,” said Jorgen Lien, CEO of eHelp Corporation. “This partnership provides RoboDemo customers with the ability to produce randomized assessments that easily analyze the results and take their assessments to the next level.”

"We have been searching for a tool to easily create online simulations with interactions that can be measured and is tightly integrated with Perception. We found what we were looking for and much more,” said Eric Shepherd, president of Questionmark. “RoboDemo’s price point and ease of use make it very practical for our customers to deploy and get results quickly."

For years information technologists have required the ability to measure knowledge of desktop applications, discover best practice with surveys and enable users to focus on the key aspects of their use of an application. Integrating RoboDemo with Perception provides focused and realistic practice of an application while collecting results that can be used to help learners with their studies, or grant authority to use certain applications, assuming the learner has passed the test. All of this can be done without having learners potentially damage any real data.

eHelp and Questionmark both offer free trial copies of their products for evaluation on their Web sites: www.ehelp.com and www.questionmark.com.

About the RoboDemo eLearning Edition:
RoboDemo records the use of any on-screen activity to instantly create a Flash simulation of the application, with visible and audible mouse clicks. Users can easily enhance simulations with text captions, audio, click boxes, highlights, images and more. The eLearning edition of RoboDemo is the only affordable tutorial software with SCORM-compliance, quizzing, scoring, branching and text-entry field features, allowing users to develop the most effective simulations for their eLearning program. With small file size and high resolution, simulations can be easily viewed on the Web or burned on CD for a users eLearning program. RoboDemo also exports content to Word, automatically creating training handouts.

About eHelp Corporation:
eHelp Corp. (formerly Blue Sky Software) is the worldwide leader in automated user assistance software for applications, intranets and the Web. eHelp’s software products dramatically improve the usability of Web sites, intranets, and Web-based and Windows applications, as well as decrease support costs and increase customer satisfaction levels. Founded in 1991 and headquartered in San Diego, California, eHelp provides the foundation to more than 250 million online Help and user assistance systems currently in use around the world, and has received more than 60 industry awards. For more information, visit www.ehelp.com or call (800) 388-4332.

About Questionmark:
Founded in 1988, Questionmark has more than 1,600 customers worldwide, including JP Morgan Chase, Lucent Technologies, Schlumberger, University of Michigan Health System, Walgreens, Hewlett Packard, Office Depot, Citigroup and the USDA Forest Service. Applications include diagnostic tests, skills assessments, course evaluations, partner and professional certifications and employee and customer surveys.

Questionmark’s testing and assessment software gives educators, professional trainers and business managers the ability to create, administer and analyze tests and surveys over the Internet, corporate networks or individual PCs. Features for protecting data and tester privacy are automatically built in. Without programming skills, users can create virtually any kind of test or survey, with built- in wizards to incorporate sophisticated features such as up to 18 different question types, feedback based on response and flexible scoring. Tests can also include videos, graphics and other supporting media. For detailed information, visit www.questionmark.com or call (800) 863-3950.

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