Users Conference Sessions Case Study
2008 Users Conference
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Presenters:
Randy Hugie, Skills Assessment Project Manager, Novell, Inc.
Title:
Pre-Training Skills Assessments at Novell
Synopsis:
The Novell Skills Assessment team is part of Novell Training Services. This teams develops high stakes certification exams as well as online assessments for internal and external customers.
Pre-training assessments helps Novell Training Services to channel internal and external customers into appropriate training courses and in some cases provide information that is used to develop customized training. In addition to these skills assessments, Novell Training Services also uses Questionmark Perception to administer assessments to partners who want to earn specialization certificates and is planning to use online quizzes in conjunction with Adobe Flash-based online training modules.
This session will describe all of these applications but will focus primarily on Novell's use of skills assessments to maximize the relevance of training programs.
Participants will:
- Learn how Novell developed the groundwork for running online skills assessments
- Hear about best practices for writing effective questions for skills assessments
- See how skills assessment results help determine training needs
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