Presenters:
Allison Horn, Accenture
Eric Buhrfeind, Accenture

Title:
Certification at Scale: Using Perception to Support a Global Certification Program

Synopsis:
In January 2006, Accenture joined forces with the Massachusetts Institute of Technology Professional Education Programs team to launch a certification program to 30,000 IT employees across 40 countries. Throughout this 90 minute session, we will discuss the key role that Questionmark Perception plays in the ongoing administration of this certification program, highlighting our use of new features such as Open Authoring and the Results Management System RMS) and demonstrating key customizations that support the complex structure of the program. We will also discuss lessons learned from our experiences working in a distributed authoring environment, managing very specific assessment requirements, and operating in both externally hosted and internally hosted environments.

Objectives:

• Learn how Questionmark Perception can support complex assessment requirements associated to a global certification program
• Understand how one organization is using the new Results Management System (RMS) to simplify item analysis efforts (and save $$ in the process!)
• Recognize opportunities where customizations can significantly simplify operational processes