Organisations that want to optimise their assessment programs and increase their relevance to the entire enterprise rely on Questionmark Consulting Services, which gives them the help of experts in systems integration, server installations, instructional design, analytics and psychometrics.

Questionmark’s technologies and services combine to yield effective real-world solutions for regulatory compliance, certification program management, channel verification and successful learning outcomes.

Questionmark Consulting Services... Integration Strategic planning Content development Automation Psychometric review Test writing Assessment program management Business analytics

...enable you to: Accelerate time to deployment Automate business processes Fully integrate Perception with other systems Ensure a cost-effective, successful deployment  Deploy valid, reliable and defensible tests Align assessment with organisational goals

We help you work more efficiently by providing self-registration systems and automating assessment administration and delivery. We can also provide customised and push reporting systems that enable you to analyse assessment results and deliver reports in ways that are most suitable for your organisation. Custom administration modules help you automate scheduling and synchronise participant management with your other internal systems.

Integrating your assessment management system with other key enterprise systems can yield tremendous benefits such as streamlining processes, simplified administration and improved security. Through our longtime support of industry standards, web services APIs, and “Connectors”, Questionmark can provide a variety of ways to seamlessly integrate Perception with your LMS/CMS systems. Questionmark Consulting Services take the guesswork out executing effective integrations such as:

• Single Sign-on
• Launch and track
• Automate assessment scheduling
• Synchronise result records between Perception and your data warehouse.
  

Services like these solidify the connection between assessments and the enterprise, helping you deliver the right data to the right people at the right time.

If you do not have the in-house expertise or personnel, we can provide you with a full-service assessment solution. Our expertise in creating, delivering and reporting on assessments can serve you well. Questionmark consultants can help you design, create and deploy your assessments or create items and assessments for you. You can help ensure the quality as well as the efficiency of your assessment program by working with Questionmark Consulting Services. Test development, psychometric services, defensibility audits and data mining are among the many ways in which we can help ensure that your assessments meet organisational goals as well as regulatory requirements. For organisations transitioning to a new assessment delivery environment, we also offer quick, reliable turnkey assessment solutions.

"Technologies for Selling your Tests" builds upon Questionmark's comprehensive assessment management system, providing a customisable, web-based catalog system that enables content owners to select assessments in their Perception repository and "sell" access via an ecommerce transaction or via a "bulk" purchase.

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If you are conducting a high-stakes certification test or screening prospective employees, you want to be sure your tests are valid, reliable and defensible. We can audit assessment programs and evaluate them on specific criteria (e.g. best practices and assessment industry guidelines). Defensibility audits identify the strong and weak points of your existing assessments and provide suggestions for remediation and future goals.

We offer specific guidance for important assessments such as employee knowledge checks, certifications, and tests related to regulatory compliance, providing psychometric services including item analysis, item selection and validity studies.

Do you need to determine the return on investment of a given training program, analyse on-the-job performance differences or predict employee performance? Questionmark Consulting Services can analyse assessment results against specific sets of metrics to help you measure the impact of your efforts.

Deployment and integration assistance is available by telephone or on-site. Telephone assistance is recommended for customers with small pilot programs or tight budgets.