Why don't reports print in full color from a web browser?

When printing a report from a web browser, you may encounter a problem with printing colors associated with the graphs depicted. This issue is caused by settings in the web browser that are designed to reduce the colors included in a printout of a web page. This issue tends to appear particularly in Survey Reports and Coaching Reports. For details on how to enable full color printing, please refer to:

• Enabling full color printing in Internet Explorer
• Enabling full color printing in Firefox

Enabling full color printing in Internet Explorer

To enable Internet Explorer 7 to print background colours and images:

1. Open Internet Explorer
2. Click Internet Options from the Tools menu

3. Click the Advanced tab
4. Scroll down to and place a tick in Print background colours and images

5. Click OK

Enabling full color printing in Firefox 1 and 2

To enable Firefox to print background colours and images:

1. Open Firefox and navigate to the page you want to print
2. Click Page Setup from the File menu

3. Place a tick in the Print Background (colours & images) option box

4. Click OK