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Technical Support - Knowledge Base

Troubleshooting - Assessment Delivery   Why do the results of my timed assessment disappear if I enable pop-up windows at the end of my assessment?   Why are participants using Save As You Go being told to manually save their assessments?   Why don't pictures appear in my questions?   An assessment I started but never finished, has disappeared. Why is this?   Why are participants' responses not saved to the database when using Questionmark Secure and Save As You Go?   Why do some questions disappear when I schedule an assessment?   Why are the results for a Survey Matrix question marked as incorrect even if they are answered correctly?   Why are choices displayed incorrectly when I print out my assessment?   Why do certain questions become unresponsive when a participant selects a choice?   Why does my Captivate question flicker when I view it in Perception?   Links to open assessments sometimes don't work. Why?   Why do participants taking assessments get an error when the QXQPurple template is used?   An assessment that requires monitoring cannot be authorized by the monitor I created. Why?   Why do I get a 'software has expired' error when attempting to use Questionmark to Go to take an assessment?   Why do I get a security warning when I take an assessment embedded in a web page?   Why am I getting an error when I submit my SCORM assessment in my Learning Management System?   Why do I get an error when I take/tryout an assessment I created in Authoring Manager v5 on Perception Server v4?   Do File Upload questions work with a resumed assessment?   Return to category list

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