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Technical support - Knowledge Base

General - Installation   After the installation of Perception version 4 software, how do I change my links so that they link to version 4 URLs?   Does Enterprise Manager require 'Enable Parent Paths' permission to be set with IIS?   When using Enterprise Manager I receive the error message 'Active Server Pages error ASP 0131'. How do I resolve this?   'I cannot access the c:\program files\questionmark\perception4\authoring\temp folder'. How do I resolve this?   How do I install the Scoring Tool Enhancements service pack for 4.1.1 onto my Perception Server?   How do I install the session.dll 4.1.0.5 update?   How do I set up Perception Server Version 4.2 once I have run the install program?   What changes does the Perception Server install program make to my machine?   Can I run Perception Server Version 4.1 and 4.2 on the same application server?   How do I uninstall Perception?   What version of the Java Virtual Machine do I need to use with Perception?   How do I install Service Pack 1 for Perception Server 4.2?   How do I perform a silent installation of Perception software?   How can I stop authors from being asked to upgrade Authoring Manager to the latest version?   How do I set up the Survey Report once I have run the install program?   How do I set up Perception Server Version 4.3 once I have run the install program?   What is the Permissions Setter?   How do I install the new Survey Report?   Can you give me a complete list of system DLLs loaded and needed by Perception version 4?   How can I install Perception 4.3?   How do I install Service Pack 1 for Perception Server 4.3?   How can I move Authoring Manager and the related resources to another system?   Can I deploy Perception in a virtual environment?   How can I install Perception 4.4?   How can I install the Results Management System?   How do I install Service Pack 1 for Perception 4.4?   How do I install Service Pack 2 for Perception 4.4?   How can I set Perception Server to automatically ask authors to install the latest Service Pack for Authoring Manager?   How can I install Questionmark Perception 360?   How do I install Service Pack 3 for Perception 4.4?   How can I install Service Pack 4 for Perception Version 4.4?   How do I install Service Pack 1 for Results Management System?   How can I install Service Pack 5 for Perception Version 4.4?   Is Authoring Manager available as an MSI package?   How can I install Service Pack 6 for Perception Version 4.4?   Return to category list

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