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  Version 3 support home kbase

Technical support - Knowledge Base

  Server/Delivery - Server Software
  How do I get rid of old progress files?
  How exactly is the percentage score calculated for an assessment?
  Why is the Home button not working in an assessment? And how can I remove it if I don't want it?
  I've edited a format or template file, but the changes aren't taking effect when I run an assessment. Why not?
  How do I use SQL Server or Oracle databases instead of the Access ones?
  How can I change the message at the foot of every screen presented by Perception Server?
  Resetting a DLL gives a message saying Unable to initialize ... Cannot find configuration file. What does this mean?
  I've heard it's possible to stop assessments and restart them.
  I seem to have two copies of each of my questions in an assessment. How can this have happened?
  How can I make the Home button go to a static web page?
  How many people can take an assessment at the same time with Perception Server?
  Is it safe to use the same participant name for different people?
  I want to tell participants the time left in an assessment with a time limit, and also submit the results automatically.
  What does a "Cannot create progress file" message mean?
  Under what circumstances do I need to reset the Perception Server DLLs?
  What PC configuration do you recommend to run Perception Server on for best performance?
  How can I arrange for session.dll to be automatically reset at regular intervals?
  How can I translate all the text presented to participants in Perception Server?
  How can I change the redirection message given when a assessment starts?
  Is it possible to restart a partly finished assessment using PIP?
  Can I run Perception Server under SSL?
  How does Perception store text responses to questions where the participant submits a very large amount of text.
  Can you give me a bench-mark for Perception Server scalability?
  Can I use Perception in a clustered server environment, where a load balancer allocates requests between web servers?
  What is the format of the Enterprise Manager log file?
  What directory permissions does Perception Server need write access to for the IUSR and IWAM accounts?
  Where in Template Editor do I find the template setting I want to make?
  Can people taking assessments save their answers before the assessment is finished?
  Can I use Save As You Go with question by question delivery?
  What is Save As You Go?
  How can people save answers during an assessment?
  Can assessments be made to save the answers at regular intervals?
  How do I use Template Editor to setup Save As You Go?
  If an assessment is ended prematurely, can the answers given be retrieved?
  How do participants restart a partially answered assessment?
  An error message appeared when saving answers during an assessment. What do I do?
  What can I use Save As You Go for?
  How do I use templates in Perception assessments?
  How do I make or change templates with Template Editor?
  How do I edit ASCII templates files?
  What can I set in a Template?
  What are the default text settings in Perception?
  What can I use the server variables for?
  Which webservers can I use to deliver Perception assessments?
  How do I know that Save As You Go really has saved my answers?
  When use the Save button when trying out a question/assessment, I get an error. What do I do?
  Email broadcast doesn't work. What do I do?
  How do I set the rights for IIS on a fileserver without a Primary Domain Controller?
  How can I call Perception from a SCORM-compliant Learning Management System?
  How do I make the Home button close the browser window?
  What are the key recommendations for making Perception scalable?
  Can I present an assessment from within a HTML frame?
  How can I direct participants to another assessment or URL as soon as they submit their final answer?
  Can a participant take an assessment on a Macintosh?
  Is Perception Server fully supported on Windows 2003 Server?
  How can I set up IIS under Windows 2003 to permit upload of large files into Enterprise Manager?
  An assessment that requires monitoring cannot be authorized by the monitor I created. Why?
  How can I set up the Email Broadcast function for Windows 2003 or XP server?
  How can I obtain the Questionmark Perception 3.4.3 Service Pack?
  How can I obtain the AICC over SSL Service Release for Perception Server 3.4.3?
  How can I call Perception from a AICC HACP-compliant Learning Management System?
  How can I check whether the ASP .NET components of Enterprise Manager are correctly configured?
  How can I pass demographic data from an AICC HACP-compliant Learning Management System to Perception?
  Assessments scheduled for newly created participants and groups are not being presented to the participants.
  How can I obtain the AICC and PeopleSoft® service release for Perception Server 3.4?
  Can I present matching and ranking questions using a graphical interface?
  How do I enable participants to use a graphical interface when answering matching questions?
  How do I enable participants to use a graphical interface when answering ranking questions?
  How can I troubleshoot slow connections from Perception to Oracle?
  What are the key recommendations for using load balancing with Perception Server?
  How can I set up Enterprise Manager to work in more than one language on the same database?
 

How can I obtain Service Release 2 for Perception Server 3.4.3?


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