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  Version 3 support home

Technical Support - Perception Version 3

Version 2 support - Version 4 support

Please note that telephone and email support for version 3 was discontinued effective June 1, 2007

To continue providing reliable, high-quality products and services, Questionmark periodically “sunsets” or retires older versions of its products, thereby discontinuing technical support for these versions. Retiring older products allows Questionmark to focus resources on enhancing products and providing support for more current versions. For more information about Questionmark’s support and sunset policies, please click here.


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Perception v3 Knowledge Base
See a full list of knowledge base questions and answers, categorized by topic
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Learning Materials
Learning opportunities, White Papers and Best Practice Guides are available from Communities

Downloads, Updates and Patches
30 day evaluations of Perception, product updates and service packs are available from Communities

Questionmark Perception v3 Product Manuals
View online, or download HTML and .PDF versions of our Perception manuals

  Complete
Guide (HTML)
Complete
Guide
Getting Started This manual is in HTML format This manual is in PDF format
Authoring Guide This manual is in HTML format This manual is in PDF format
Web Deployment Guide This manual is in HTML format This manual is in PDF format
Windows Deployment Guide This manual is in HTML format This manual is in PDF format
Other Manuals  

System Integration
Details of how Perception can integrate with other Systems
System integration with QMWISe and PIP: Questionmark Web Integration Services environment (QMWISe) is a web service that functions as an API that allows developers to access and interact with Questionmark Perception. Perception Integration Protocol (PIP) allows you link through to Perception using AICC HACP and other http based launch and track methods

Popular Support Site Information
The top 10 most requested Perception support site documents
  1. What is Save As You Go?
  2. How can I automatically have an email sent when someone passes a test?
  3. What can I set in a Template?
  4. What can I modify in my Perception login screens?
  5. What directory permissions does Perception Server need write access to for the IUSER and IWAM accounts?
  6. How can I authenticate Perception participants against my LDAP server?
  7. Version 3 Database schema
  8. Best Practice Guide for Scalability
  9. What's new in 3.4.3?
  10. How do I change the graphic shown at the top of the login screen?

 

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